
Melissa Stejskal
Lead Receptionist

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About me
Field Training Manager at The Vitamin Shoppe
Education

Irvine Valley College
2004 - 2009Associate’s Degree Social & Behavioral Sciences
Experience

The Sports Club/LA
Jan 2004 - Jan 2007Lead ReceptionistI started as a receptionist then was promoted to lead receptionist. As a lead, I was responsible for opening and/or closing the gym office and ensuring the front desk was set up and ready for business in a timely manner. I handled phone calls and directed them to the appropriate departments. I managed the filing system and assisted in the start of new gym memberships as well as keeping current membership payments up to date.

Nestle Toll House Cafe
May 2007 - Jan 2009ManagerI assisted the franchise owner in the development of his new business from the start, hiring the right team and setting up the inventory. I was responsible for running the store with a team of 5 employees. I ordered the supplies, managed the inventory, and handled all monetary transactions. I was also responsible for handling customer service and special orders. We successfully established the business such that the owner bought a second, larger franchise in a busier location. I assisted him in setting up the second franchise while I continued to manage the first. Show less

The Vitamin Shoppe
May 2012 - nowAssisting the District in the growth and development of Health Enthusiasts. I was requested to manage this store, the largest in the District. Responsibilities include:- Excellent Customer Service- Constant staff training with new initiatives- Interpersonal Communication- Manage Financial Objectives- Merchandising Standards- Payroll and Inventory Control- Community Outreach I was requested to manage this store to develop and train a brand new team.Our store received the District Branded Leadership Award for 2015. I was requested to manage this store after it had some staffing issues. I successfully re-trained and re-staffed the store with the right people. We did aggressive marketing outreach to rebuild our personal connection with our local community. Our store received the District Branded Leadership Award for 2013. This was my first store I was promoted to as manager. After only 5 months I was then requested to lead the largest store in the district.
Field Training Manager
Jun 2017 - nowStore Manager
Jul 2016 - nowHealth Enthusiast
Jan 2009 - nowStore Manager
Feb 2014 - Jul 2016Store Manager
Sept 2012 - Feb 2014Store Manager
May 2012 - Sept 2012
Licenses & Certifications
- View certificate

Effective Listening
LinkedInFeb 2017 - View certificate

Leading and Working in Teams
LinkedInFeb 2017 - View certificate

Building Trust
LinkedInFeb 2017 - View certificate

Teamwork Fundamentals
LinkedInFeb 2017
Honors & Awards
- Awarded to Melissa StejskalDistrict Branded Leadership Award Chief Health Enthusiast Colin Watts Jul 2015 Excellence in Day to Day Brand Presentation
- Awarded to Melissa StejskalDistrict Branded Leadership Award CEO Tony Truesdale Jul 2013 For Day to Day Excellence in Delivering the Customer Branded Experience
Volunteer Experience
Vice President Membership
Issued by Toastmasters International on Jan 2016
Associated with Melissa StejskalVice President Education
Issued by Toastmasters International on Jul 2016
Associated with Melissa StejskalPresident
Issued by Toastmasters International on Jul 2017
Associated with Melissa StejskalArea D1 Director District 12
Issued by Toastmasters International on Jul 2017
Associated with Melissa StejskalDivision D Director District 12
Issued by Toastmasters International on Jul 2018
Associated with Melissa StejskalVice President of Education
Issued by Toastmasters International on Jul 2018
Associated with Melissa StejskalClub Growth Director District 12
Issued by Toastmasters International on Jul 2021
Associated with Melissa StejskalProgram Quality Director District 12
Issued by Toastmasters International on Jul 2022
Associated with Melissa Stejskal
Languages
- enEnglish
- czCzech
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