
Steven Davis, MBA
Human Resource Specialist (42A)

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About me
Results-Driven Human Resource Specialist & Customer Service Leader | Expertise in Operational Efficiency, Team Development, and Customer Satisfaction
Education

Southern New Hampshire University
2022 - 2023Master of Business Administration - MBA
Southern New Hampshire University
2018 - 2020Bachelor of Business Administration - BBA Organizational Leadership
Experience

US Army
May 2014 - Sept 2016Human Resource Specialist (42A)Served as Senior Human Resource Specialist for the 3rd Brigade Combat Team, overseeing personnel needs for a 4,500-member unit.Prepared personnel accounting and strength management reports, ensuring efficient processing of line of duty investigations and casualty documents to support operational readiness.Processed recommendations for awards and decorations, coordinated ceremonies, and managed promotions and evaluations, boosting brigade morale and recognition of achievements.Maintained officer and enlisted personnel records, handled separations and retirements, and initiated passport and visa actions, ensuring compliance with Army regulations.Analyzed case information to recommend updates to procedural and policy guidance, identifying trends and improving personnel management strategies.Ensured accurate execution of HR functions, contributing to the mission readiness and overall effectiveness of the brigade. Show less

United States Department of the Army
Sept 2016 - Aug 2018Human Resource Assistant (Clerk II)Served as Subject Matter Expert in the Reassignment Section, providing HR support to the 32nd AAMDC and 11th ADA Brigade.Operated and maintained military personnel systems (EMILPO, ATRRS, EDAS, TOPMIS, PERNET), ensuring efficient management of assignments.Trained HR Assistants on procedures, enhancing team proficiency and operational efficiency.Managed personnel records, ensuring accuracy and compliance with military standards.Prepared personnel accounting reports, casualty documents, and strength management reports.Provided quality assurance through the CHRMS database, reconciling data from multiple military systems.Maintained liaison with data processing facilities and field managers, ensuring system integration and accuracy.Supervised postal operations, ensuring efficient, compliant delivery of essential communications.Provided technical guidance to subordinates, ensuring compliance with HR and postal regulations.Contributed to the smooth operation of personnel functions, supporting mission readiness for military units. Show less

Walmart
Aug 2018 - Sept 2019Personnel CoordinatorStreamlined recruitment processes, reducing time-to-fill by 20% and achieving a 90% employee retention rate.Managed benefits administration and payroll processing with 95% accuracy while ensuring HR policy compliance with local, state, and federal laws.Conducted audits and training to uphold Walmart’s quality and safety standards.Provided HRIS training and support, improving operational efficiency and enhancing employee satisfaction. Collaborated with management to analyze HR data, improving decision-making and reducing turnover rates.Resolved HR-related issues promptly by researching and applying policy guidelines, minimizing disruptions to daily operations.Facilitated smooth onboarding and orientation processes for new hires, ensuring quick integration into company culture.Supported cross-functional teams by coordinating HR activities, enhancing communication and teamwork across departments. Show less

United States Military Entrance Processing Command
Mar 2020 - Oct 2022Administrative Officer/ManagerDeveloped and implemented administrative policies and procedures, contributing to personnel and equipment studies.Managed and coordinated travel for senior leadership, ensuring organized schedules and arrangements.Monitored and assigned internal and external taskers, ensuring timely follow-up and completion.Assisted in yearly budget development, tracking expenditures, and justifying fund requests for mission support and supplies.Collaborated with division and branch chiefs to ensure compliance with policies and regulations across all administrative functions.Facilitated seamless communication between departments by coordinating updates and reporting on tasker progress.Provided administrative support during special projects, enhancing efficiency in personnel management and equipment logistics.Maintained detailed records and documentation, ensuring data accuracy and accessibility for audits and reviews. Show less

United States Army Human Resources Command
Jun 2023 - Mar 2024Administrative Support SpecialistOversaw and optimized a wide range of administrative services, including correspondence, payroll administration, personnel management, supply requisitions, and travel assistance, improving overall division efficiency.Managed correspondence by reviewing, distributing, and preparing responses, ensuring accuracy, timeliness, and coordination of internal and external communications.Ensured regulatory compliance by maintaining up-to-date office files, publications, and directives, while managing calendars and appointment schedules for division leadership.Developed and implemented streamlined administrative procedures, enhancing workflow efficiency and ensuring adherence to office requirements.Reviewed and analyzed complex administrative policies, offering recommendations and resolutions to improve clarity and resolve conflicts in organizational matters.Created and prepared a variety of narrative, statistical, and report documents using software tools, ensuring professional formatting and accuracy in grammar, punctuation, and content.Served as the Automated Time and Attendance and Production System (ATAAPS) timekeeper, managing civilian time and attendance records with precision and providing training and guidance on ATAAPS procedures.Managed the civilian awards budget and supported the execution of personnel rating processes, ensuring proper allocation and compliance with authorized management objectives. Show less
Licenses & Certifications

Power BI - Use Power Query to Transform Your Data
AICPADec 2022
Applying Data Analytics to Financial Planning and Analysis
AICPANov 2022
Strategic Analysis – External Environmental Analysis
AICPADec 2021
Customers, Suppliers and Supply Chain Management
AICPADec 2021
Emotional Intelligence
AICPAOct 2022
Power BI - Create Excel Dashboards for Maximum Impact
AICPAOct 2022
Strategic Analysis – Current Position of the Organization Analysis
AICPADec 2021
Applying Data Analytics to Business Performance
AICPANov 2022
Power BI - Go Beyond PivotTables with Power Pivot
AICPADec 2022
Introduction to Data Analytics
AICPANov 2022
Applying Data Analytics to Revenue Analysis
AICPANov 2022
Change Management - Managing the Change Process
AICPADec 2021
Information Technology and Ebusiness
AICPADec 2021
Leading vs Managing
AICPAFeb 2022
Coaching and Mentoring
AICPAOct 2021
Critical Thinking
AICPAOct 2021
The Process of Strategy Formulation
AICPADec 2021
Strategic Analysis – Mission, Vision, and Stakeholders
AICPADec 2021
Micros oft PowerBI - Us e Advanced Calculations with DAXFormulas
AICPASept 2020
Time Management
AICPAOct 2021- View certificate

Data Analytics Core Concepts Certificate
AICPANov 2022 - View certificate

Inbound Marketing
HubSpot AcademyDec 2022 
Power BI - Analyze Your Data With Excel Pivot Tables
AICPAOct 2022
Information for Advantage and Knowledge Management
AICPADec 2021
Performance Measurement Techniques
AICPADec 2021
Strategic Analysis – Internal Environmental Analysis
AICPADec 2021
Strategic Analysis – Options and Choices
AICPADec 2021
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