Daniel O. Emong

Experience

• 

  Crazy Chicken Uganda - Ntinda Branch

  Feb 2018 - Aug 2018

  In my role as a stock taker, I significantly enhanced profitability and operational efficiency by consistently maintaining optimal stock levels of high-quality products.My roles and responsibilities included:• Conducted supply and demand forecasting to prevent both overstocking and stockouts by analyzing comprehensive supply chain data. This ensured continuous stock availability, facilitating a smooth flow from storage to the required locations.• Orchestrated regular inventory audits during shifts, meticulously updating inventory records and effectively managing stock procurement to remain within budget constraints.• Collaborated closely with restaurant staff and internal teams to assess product quality upon delivery and monitor storage conditions. Show less As a waiter, my primary responsibility was to provide an outstanding dining experience for our guests. This encompassed a range of duties:• Accurately took orders and ensured timely food and beverage delivery, all while providing detailed culinary information on portions, ingredients, and potential allergies. Additionally, informed patrons about daily specials and offered menu recommendations.• Processed payments, including handling cash and credit card transactions, while providing accurate change and professional service.• Addressed and resolved customer complaints or issues promptly and professionally to maintain a positive dining experience.• Conducted daily meetings with restaurant staff to review specials, menu changes, and service specifications, particularly for reservations, such as large parties. Show less In my role as a Cashier, I ensured smooth transactions and maximized customer satisfaction through:• Diligently monitored and recorded transactions, promptly addressing any discrepancies.• Expertly handled transaction-related tasks, including issuing receipts, processing refunds, providing change, receiving food checks, and facilitating merchandise returns and exchanges, all while effectively resolving customer complaints.• Maintained a meticulous cash register balance for accuracy and adherence to financial protocols. Show less

  • Stock Taker

    May 2018 - Aug 2018

  • Waiter

    Feb 2018 - Aug 2018

  • Cashier

    Feb 2018 - Aug 2018
• 

  National Lotteries and Gaming Regulatory Board

  Jun 2021 - Sept 2021

  Finance & Administration Intern

  During my tenure as a Finance & Administration intern, I assumed a multifaceted role encompassing general accounting, financial management, and administrative support. I ensured the smooth day-to-day functioning of financial operations and office procedures while collaborating closely with the Head of Finance & Administration and departmental staff.My roles and responsibilities included:• Precisely calculated operator monthly returns utilizing Microsoft Excel spreadsheet software.• Conducted Corporate Social Responsibility (CSR) audits for various betting and casino operators nationwide, along with the preparation of corresponding reports.• Monitored tax audits for betting companies and casino operators through the Uganda Revenue Authority's eServices portal.• Maintained meticulous accounting files, involving both electronic and hard copy document filing, as well as scanning financial documents.• Contributed to the implementation of office policies and procedures aimed at enhancing operational efficiency. Show less

• 

  Umeme Ltd

  Nov 2022 - Jun 2023

  Customer Experience/Service Advisor

  In my capacity as a Customer Experience/Service Advisor, I held a frontline position, actively engaging with customers to address their inquiries and diligently strive for complete customer satisfaction.My roles and responsibilities included:• Effectively handled client inquiries, questions, and complaints in person, over the phone, and online. • Provided comprehensive support for all UMEME Limited activities, including billing, customer service systems, and other energy-related operations. This involved offering additional information about UMEME Limited's programs, products, and services.• Managed and escalated reported issues, maintained call logs, and responded promptly to inquiries from utility commissions and agencies.• Proactively identified opportunities to enhance the customer experience, resolving billing and service complaints, and referring complex issues to relevant departments for resolution. Show less

• 

  McDermott International, Ltd

  Oct 2023 - now

  As a Materials Administrator, I am focused on expanding my expertise in materials management. My role involves synchronising the daily operations of our supply chain department and closely collaborating with my manager, supervisors, and colleagues to ensure efficiency.My principal roles and responsibilities encompass:• Facilitating information flow within the MMS for site-related tasks.• Demonstrating proficiency in materials, specifications, and Bill of Materials (BOMs) within the MMS.• Comprehending Purchase Order terms related to material deliveries.• Preparing receiving packages for material arrivals.• Managing warehouse picking tickets processing in the MMS.• Generating warehouse inventory check requests.• Processing inventory check results, resolving quantity discrepancies.• Ensuring the completion of work records in the Electronic Document Management System.• Generating material forecasts for current construction work planning.• Aiding in the resolution and closure of OS&Ds.• Collaborating with colleagues and supervisors to prevent work backlogs.• Contributing to Work Front Forecasting for construction planning and aligning Process Work Pack priorities with the IFC BOM structure within MMS. Show less In my role as an Associate Materials Administrator, I coordinated a dynamic array of responsibilities in materials management, ensuring the synchronisation of daily activities. I worked closely with my manager, supervisors, and colleagues to foster collaboration and efficiency.My distinctive roles and responsibilities included:• Facilitated information flow within the MMS for site-related tasks.• Demonstrated proficiency in materials, specifications, and Bill of Materials (BOMs) within the MMS.• Comprehended Purchase Order terms related to material deliveries.• Prepared receiving packages for material arrivals.• Managed warehouse picking tickets processing in the MMS.• Generated warehouse inventory check requests.• Processed inventory check results, resolving quantity discrepancies.• Ensured the completion of work records in the Electronic Document Management System.• Generated material forecasts for current construction work planning.• Aided in the resolution and closure of OS&Ds.• Collaborated with colleagues and supervisors to prevent work backlogs.• Contributed to Work Front Forecasting for construction planning and aligned Process Work Pack priorities with the IFC BOM structure within MMS. Show less

  • Materials Administrator

    Apr 2024 - now

  • Associate Materials Administrator

    Oct 2023 - Mar 2024