Experience

• 

  Northern telecom

  Jan 1983 - Jan 1985

  Project manager
• 

  Ameritech

  Jan 1985 - Jan 1988

  Project manager
• 

  First research

  May 2007 - Jan 2009

  Senior relationship manager

  - Efficiently managed 400+ accounts and an $800,000 book of business which lead to 30% company growth and the eventual sale to Dun & Bradstreet.- Achieved a 90% market-leading renewal rate.- Daily responsibilities included selling subscription based software to enterprise accounts, managing go-to market strategy for small to mid-size banks, and improving post acquisition and transition processes.- Used leadership skills to mentor new hires and excel in strengthening customer service. Show less

• 

  Local eye site, llc

  Jan 2009 - Nov 2009

  Sales manager

  - Worked with the CEO in building sales operations processes utilizing an advanced CRM system called Salesforce.- Increased company revenue through marketing initiatives using YouTube, direct mail, and social media.- Trained and mentored new interns to execute scalable marketing activities in helping drive additional leads.

• 

  Bobbi brown cosmetics

  Nov 2009 - Oct 2011

  Sales manager

  - Hired to lead “Business to Customer” team while growing the client base in a new market.- Successfully grew team leading to $300,000 in annual sales.- Portrayed leadership and hard work by recording top sales figures every month.- Launched marketing campaigns to drive additional brand exposure and bolster revenue.

• 

  Etailinsights

  Jul 2011 - Aug 2014

  Senior opportunity creation strategist

  - Helped the company grow by bringing in 200+ clients while successfully managing 150 accounts.- Worked directly with the Founder/CEO in building the sales process and increasing the revenue stream.- Responsible for all phases of the sales cycle including lead generation, cold calling to C-level executives, oral and written presentations, closing, account management, and renewal.- Designed and implemented high-touch outbound campaigns with a minimum of 50 daily activities to drive awareness and pipeline funnel value. Show less

• 

  Camp mac

  May 2015 - Dec 2015

  Office manager

  - Supervised and strengthened all aspects of the office environment, including counselor and camper recruitment, camper enrollment, and billing.- Fostered communication between parents and camp services as parent liaison.- Assisted in hiring process for counselor positions.- Created first manual for future Camp Mac office managers.

• 

  Camp mac

  May 2017 - Jul 2017

  Head counselor for girls

  - Managed all female campers, staff in training, camp counselors and supporting staff.- Assisted the Camp Director in facilitating program activities.- Identified and responded to camper behavioral issues and reported any concerns to camp leadership.- Communicated with parents regarding camper experiences and expectations. - Maintained accurate camper records including incident reports, logs and relevant information.

• 

  Lamb's ears ltd

  Oct 2017 - May 2019

  Sales associate

  - Maintain constant presence on sales floor to address customer needs. - Approach browsing customers and initiate conversation to determine buying preferences. - Process customer payments and maintain accurate balance of cash drawer.- Assist in the completion of stock counts, stock checks and external counts and ensure all stock movements are replaced, rotated and recorded. - Provide excellent customer service by being helpful, tactful and courteous.

• 

  Auburn university

  Aug 2019 - now

  • Analyst, Human Research Protection Program

    Jun 2023 - now

  • IRB Administrator

    Aug 2019 - Jun 2023

  • IRB Administrator - Office Of Research Compliance

    Aug 2019 - Jun 2023