Rachel Austen

Experience

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  UBS

  May 2005 - Oct 2005

  Employee Engagement Researcher

  Worked independently on a large research project into Employee Engagement where I conducted in depth data analysis to investigate the key drivers of Engagement and made recommendations on how to increase levels within the organisation.

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  Mundays LLP

  Oct 2005 - Mar 2006

  Human Resources Assistant

  Involved in all areas of HR including administration of recruitment, onboarding, training, payroll, absence records, appraisals, employee benefits. Assisted with design and implementation a bespoke online HR system.

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  SHL UK

  Jun 2007 - May 2010

  Designing assessment tools such as assessment and development centre exercises, Realistic Job Previews, Situational Judgement questionnaires, bespoke personality report outputs, interview guides and scored application forms; validating assessment tools in order to refine and customise selection processes; designing and delivering assessment and development centres; 360 performance appraisal; working with competency frameworks; conducting job analysis and role profiling; directing SHL training courses in occupational testing and consulting on Employee Engagement management. Show less

  • Professional Services Consultant

    Jan 2007 - May 2010

  • Product Consultant

    Jun 2007 - Jun 2008
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  SHL Singapore

  Apr 2010 - Aug 2011

  Lead Consultant, Singapore

  Professional Services Lead for SHL in South East Asia region. Working with large clients, many multinationals to design and implement assessment processes and talent development solutions. Most notably, led a massive project to identify and recruit several thousand sales people across 14 countries in APAC.

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  SHL Hong Kong Ltd.

  Aug 2011 - Sept 2012

  Lead Consultant, Hong Kong

  Lead consultant and manager of the Professional Services Team for SHL Hong Kong. Working closely with the team to grow the consulting business in Hong Kong and introduce our clients to some new and industry leading solutions shown to be successful in the UK and other parts of the world. Also, worked across the APAC region to upskill the SHL consulting team to deliver some more complex, customised solutions which fitted the market eg. Cultural values based self assessment tools, situational judgement testing etc. Show less

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  Mercer

  Sept 2012 - May 2015

  Associate Director, Talent Consulting

  Consulting clients in the Greater China region to deliver end to end Talent Management and Development solutions specifically in Onboarding, Talent Assessment, Leadership Development, Organisational competency modelling, Performance management, Succession Planning and Career Management. Instrumental in developing Mercer's proposition in employee value proposition (EVP) consulting. Led many regional wide projects for clients across industries spanning Financial Services, Retail, Automobile, FMCG, Hospitality and Telecoms. Show less

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  Austen Advisory

  May 2015 - now

  Founder

  Austen Advisory is focused on using evidence based practices to help people work to their potential in organisations. We specialise in assessment, focusing in 2 main areas ;1 Assessing leaders to inform selection and promotion decisions, and aid their development 2. Assessing stress levels using our proprietary tool, AURA to proactively manage risk from burnout and inform targeted actions at the workplace and individual level About AURAAURA was developed in 2015 and has since been implemented in many large organisations across the world, spanning over 14 countries. We support organisations to implement AURA through workshops, advisory and coaching to ensure meaningful outcomes. AURA: www.aura.workswww.austenadvisory.com Show less

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  Accenture

  Jul 2018 - now

  Associate Consultant

  I work as an associate consultant for Accenture (formerly Cirrus) providing leadership assessment and development services. I typically work with senior leaders and executives, providing objective and rigourous evaluations of their performance and potential, supporting by coaching to help them accelerate their development towards the achievement of their goals. I have partnered with many of the top FTSE 100 companies, supporting clients in Asia and the UK.