
Timeline
About me
Customer Relationship Manager at Vestas Vietnam
Education
University of foreign language studies - da nang university
2012 - 2016Bachelor’s degree englishFavorite Quote: “Don't put off until tomorrow what you can do today”
Experience
Justgola trip planner
Mar 2015 - Dec 2015Database administration- Looking for data about travel destination in Asia- Making travel plans and recommending travel tips for tourists- Uploading and managing the information on website www.justgola.com
Danang business incubator – dnes
Mar 2016 - Jun 2016Student internDanang Business Incubator (DNES) was established on December 14 th 2015 as a result of combined efforts by city government, business and academic community as well as entrepreneurship support organizations in Danang.I work as Trainee at the at the General Administrative Department. My responsibilities are to translate the documents related to company’s affairs such as contracts, MOU, sponsorship invite letter, etc. (Anh-Viet, Viet-Anh); draft the documents such as archives, invite letter, etc.From Mar to Jun, I work as organizer in holding THE FIRST STARTUP CONFERENCE AND EXHIBITION IN DANANG - STARTUP FAIR 2016 Show less
Pacific partnership – usns mercy (t-ah-19)
Jul 2016 - Jul 2016Medical interpreterI worked with non-English speaking patients in Hoa Chau Ward's medical station. I helped them understand what doctor said and give them doctor's diagnosis and advise.Moreover, I worked as interpreter for the training course "Tactical Combat Casualty Care for Medical Personnel"
East meets west dental center
Aug 2016 - Jul 2019Administrative officerThe East Meets West (EMW) Dental Program was founded in 1996 in Da Nang, Vietnam by Dr. Charles F. Craft, an American dentist from Alaska. Dr. Craft’s goal was to provide humanitarian dental care to disadvantaged children (orphans, from poor families, and with mental and physical disabilities) who have no other access to dental treatment.Since that time, the EMW Dental Program has treated more than 140,000 children, delivering over 420,000 high-quality dental services with an estimated humanitarian value of US $22 million. More than 80% of children treated by EMW have never seen a dentist before. Show less
2030 youth force in viet nam
Aug 2016 - May 2017Coordinator in central vietnam2030 Youth Force inspires youth to engage in promotion of SDGs and initiate actions to drive positive changes towards an inclusive and peaceful society.
Parttime job
Aug 2016 - Feb 2017English tutor- Planning lectures and teaching student at grade 7
Us pacific air force
Sept 2017 - Sept 2017Medical interpreterPacific angel 18
Sept 2018 - Sept 2018Senior assistantVestas
Aug 2019 - now• Act as a counterpart to the customer's responsible manager • Building and maintaining great customer relations based on trust and value creation; Understanding customers' organizations, key stakeholders, and decision-making processes • Managing Service Agreements with an understanding of contractual terms and clauses and their implications commercially, operationally, and legally • Identifying and driving aftermarket sales opportunities and contract renewals, which create value for both customers and Vestas • Providing quotations for additional services by collaborating with operational and technical stakeholders • Facilitating regular customer meetings, maintaining action logs; owning, preparing and recording formal correspondence in a systematic way, using available tools • Handling incoming customer queries and coordinating internal subject matter expert input to address the request. Providing internal reporting to relevant stakeholders, including contractual risk management, invoicing status, and cashflow collection. Show less Lead Administrator leading a function facilitating site operation and administrative tasks. An enthusiastic and dedicated professional with extensive experience across all areas of office administration. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results for both my employers and customers alike. With a positive attitude I have the ability to work effectively as part of a team or as an individual. As well as having strong administrative skills with the ability to manage time efficiently I am able to communicate confidently at all levels from board level down and am always willing to take on new challenges in any industry. My role requires me to use various software packages such as SAP. Show less
Customer Relationship Manager
Jun 2024 - nowSite Ops & Admin Manager
Apr 2024 - May 2024Senior Administrator
Apr 2021 - Mar 2024Site Administrator
Aug 2019 - Mar 2021
Licenses & Certifications
- View certificate
Leading others
Leadership pipeline instituteOct 2023 Leading remote
Leadership pipeline instituteSituational leadership ii
BlanchardAug 2024
Volunteer Experience
Logistic and Management
Issued by GOOGLE I/O EXTENDED 2016 on Jul 2016Associated with Huyen Le Thi Dieu
Organizer
Issued by STARTUP FAIR 2016 on Jun 2016Associated with Huyen Le Thi Dieu
Medical interpreter
Issued by IRON MAN 70.3 VIETNAM on May 2016Associated with Huyen Le Thi Dieu
Supporter
Issued by STUDYUSA HIGHER EDUCATION FAIR on Mar 2016Associated with Huyen Le Thi Dieu
Volunteer
Issued by UK FAIR 2015 on Oct 2015Associated with Huyen Le Thi Dieu
Interpreter
Issued by US Air Force Pacific Angel - PA 17 on Sept 2017Associated with Huyen Le Thi Dieu
Languages
- enEnglish
- chChinese
- viVietnamese
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