
Timeline
About me
Property Manager at Mighty Mouse Management
Education

Metropolitan state university of denver
2002 - 2014Bachelor's degree hospitalty resort managementRelevant Coursework: Hospitality marketing, Front desk management, Hospitality law, Hospitality concept design, Hospitality SalesComputer Proficiency: Microsoft OfficeMicrosoft ExcelPowerPoint Delphi

Hotel institute montreux
2004 - 2004Switzerland study abroad program european resort and wine studiesActivities and Societies: European Guest Relations/Wine Enology/Wine Production/Wine Sales/European Cuisine Having this international experience has helped strengthen my hospitality skills with international guests, along with a stronger knowledge of wine.
Experience

Starwood hotels & resorts worldwide, inc.
Sept 2009 - Aug 2011In room dining server at the st.regis aspenRecommended menu selection and wine list according to guest preferences. Delivered orders and presented meals according to five star service standards.Attended multiple department training sessions to make necessary service improvements.

St. regis aspen resort
Sept 2010 - Aug 2011Reservations consultant at the st.regis aspenProvide five star service to ensure all details for each reservation.Sell the St. Regis experience, including up-selling all rooms, suites, and residences.Organize and present daily reservation reports for next day arrival manager meeting.Work closely with Revenue Department to meet quarterly goals.

Ebags.com
Nov 2011 - Jul 2014Customer care representitiveWorking to establish the best customer service department in the eCommerce business.

Destination hotels & resorts
Jul 2014 - Nov 2014Reservations supervisorSupervision of reservation agents, call monitoring, optimization of owner calender's, revenue management

St. regis aspen resort
Nov 2014 - May 2016Group reservations coordinator at st.regis aspenRoom block management, rate optimization, attrition reporting, excel reporting, revenue management in accordance to contract

The little nell
May 2016 - Dec 2016Complex reservation/revenue management coordinatorPromotion management, rate management, internal vip booking requests, reservation management, employee reservation requests, assist reservation agents with rate inquiries/discrepancies.

Aspen luxury vacation rentals
Jan 2017 - Apr 2017Reservation manager
Alpine real estate and alpine property management
Apr 2017 - Apr 2018Rental managerRental Manager for our 65 luxury rental homes in Snowmass, Colorado. Handle rental inquires, draft contracts, assist with guest pre-arrival preparations. Assist property management and Real Estate team to ensure the success of Alpine Property.

Inspirato
Nov 2018 - May 2019Destination concierge
Mountain beverage company
Nov 2019 - Feb 2023Account manager
Mighty mouse management
Apr 2023 - nowProperty manager
Licenses & Certifications

Delphi
Volunteer Experience
Officer - Loyal Knight
Issued by Benevolent and Protective Order of Elks - Aspen on Oct 2016
Associated with Sean Clark
Languages
- enEnglish
 
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