Timothy Kenney

Experience

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  Lockheed Martin

  Aug 1987 - Jul 2006

  Provide local MAPPER Support, creation of user-id and password for clients as well as general use of MAPPER system. DEPCON administrator, DEPCON print file transfer system for moving files between Unisys mainframe and servers, printers and email systemPerform yearly disaster recovery testing at off-site facility to ensure Mainframe utilization in the event of disasterPerform software upgrades of background runs associated with Unisys 2200 mainframe.Lead computer operations staff by training and scheduling 24X7 coverage of Mainframe Datacenter Show less

  • Systems Software Develop Analyst Assoc

    Oct 1999 - Jul 2006

  • Computer Operator

    Mar 1991 - Oct 1999

  • Computer Tape Librarian

    Aug 1987 - Mar 1991
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  City of Richfield

  Oct 1996 - now

  Arena Attendant

  Perform light maintenance, customer service, maintain Ice surface using Zamboni Ice Resurfacer.

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  Lockheed Martin

  Apr 2007 - Jun 2012

  Perform security remediation of vulnerable software across multi-platforms.Provide Tier 2, local desktop support: desktop imaging, trouble shooting, office moves/adds/changes, new desktop deployments, break/fix, hardware replacement and installations. Perform diagnosis and resolution of issues as they relate to Microsoft Desktop Operating Systems (Windows XP, Vista, and Windows 7) and the MS Office suite of applications.Perform Asset Management of organizational hardware and administration of Asset Management System.Support Network Printers, with placement and repair of printers to suit clients throughout facility.Certified in Dell hardware problem solving and replacement for Desktop and Laptop systems.Experience with Incident/Problem Management processes and tools (e.g., Remedy). DEPCON administrator, DEPCON print file transfer system for moving files between Unisys mainframe and servers, printers and email system Show less

  • Desktop Analyst

    Aug 2011 - Jun 2012

  • Computer Support Senior

    Apr 2007 - Aug 2011
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  Be The Match operated by National Marrow Donor Program

  Oct 2012 - now

  Sr Desktop Support Analyst

  Deskside POC for Windows 7 upgrade