Deep Enrich
Mark John Jamili
Sales Representative
324 followers
Calabarzon, Philippines
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About me
Service Delivery Operations | Team Manager
Education
Colegio de San Juan de Letran Calamba
2005 - 2011
Experience
Stream Global Services
Apr 2011 - Apr 2013Sales Representative
TeleTech
May 2013 - Nov 2013Customer Service Representative
Convergys
Dec 2013 - Jul 2014Trusted AdvisorIn scope for Customer Service, Technical Suppport and Billing Issues.
Arvato Financial Solutions
Aug 2014 - Nov 2018Team Manager
Jun 2018 - Nov 2018Subject Matter Expert - Business Analyst
Aug 2014 - Jun 2018
Infosys BPM
Nov 2018 - Nov 2020Team Lead
Accenture
Dec 2020 - Jun 2022Service Delivery Team Lead
Majorel Philippines
Jun 2022 - Aug 2024Operations Supervisor
Atlassian
Aug 2024 - nowCustomer Advocate Team Lead
Licenses & Certifications
- View certificate
Confluence Fundamentals Badge
AtlassianAug 2024
Design Thinking
Infosys BPMPresentation Skills
Infosys BPMMay 2020Developing People
Infosys BPMMay 2020Lean Six Sigma Yellow Belt (ICYB)
Infosys BPMMar 2019
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