Mark John Jamili

Mark John Jamili

Sales Representative

Followers of Mark John Jamili324 followers
location of Mark John JamiliCalabarzon, Philippines

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  • Timeline

  • About me

    Service Delivery Operations | Team Manager

  • Education

    • Colegio de San Juan de Letran Calamba

      2005 - 2011
  • Experience

    • Stream Global Services

      Apr 2011 - Apr 2013
      Sales Representative
    • TeleTech

      May 2013 - Nov 2013
      Customer Service Representative
    • Convergys

      Dec 2013 - Jul 2014
      Trusted Advisor

      In scope for Customer Service, Technical Suppport and Billing Issues.

    • Arvato Financial Solutions

      Aug 2014 - Nov 2018
      • Team Manager

        Jun 2018 - Nov 2018
      • Subject Matter Expert - Business Analyst

        Aug 2014 - Jun 2018
    • Infosys BPM

      Nov 2018 - Nov 2020
      Team Lead
    • Accenture

      Dec 2020 - Jun 2022
      Service Delivery Team Lead
    • Majorel Philippines

      Jun 2022 - Aug 2024
      Operations Supervisor
    • Atlassian

      Aug 2024 - now
      Customer Advocate Team Lead
  • Licenses & Certifications

    • Confluence Fundamentals Badge

      Atlassian
      Aug 2024
      View certificate certificate
    • Design Thinking

      Infosys BPM
    • Presentation Skills

      Infosys BPM
      May 2020
    • Developing People

      Infosys BPM
      May 2020
    • Lean Six Sigma Yellow Belt (ICYB)

      Infosys BPM
      Mar 2019