
John Finnigan
Restaurant Supervisor (Part-Time)

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About me
Principal Customer Solutions Manager for Media, Entertainment, Gaming, & Sports (MEGS) at Amazon Web Services (AWS)
Education
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IMD (International Institute for Management Development) - Business Programs
2010 - 2010Diploma TelecommunicationsExcellent course from one of the most prestigious management development schools in the world. Topics covered included: telecoms industry insights, value innovation, telecoms services, competitive strategy, threats & opportunities in mature industries and serving the rural poor. We were also fortunate to be joined by the Ericsson CMO as well representatives from Swisscom and France Telecom.

University of Strathclyde
2003 - 2007Bsc Hons Technology & Business Studies (Management Science & Manufacturing Engineering)Activities and Societies: Regional Winner of IBM Business Challenge held in conjunction with Proctor & Gamble. Specialising in Management Science & Manufacturing Engineering, with additional classes in Marketing and Computer Science to provide a broad education to address the needs of businesses in the technology sector. Considerable focus given to the skills required to analyse and consult on organisational and operational performance improvement, developed through a variety of individual and group projects for external clients.

Boston University - School of Management
2011 - 2011Executive Program TelecommunicationsA comprehensive executive development program facilated by the leading academics at Boston University School of Managment. The program also involved visits to the Headquarters of Enernoc and Akamai where we were fortunate enough to meet the CEOs of both companies.

Indian Institute of Management, Bangalore
2011 - 2011Executive Program TelecommunicationsLearning module in New Delhi focussing on the services business, sales training and high growth markets. The learning module also included a visit to Novatium (Indian cloud computing company) and the Ericsson Global Service Centre.
Experience

Cameron House, Loch Lomond, Scotland
Dec 2000 - May 2006Restaurant Supervisor (Part-Time)
Camp Echo Lake
Jun 2005 - Oct 2005Swimming Instructor
Camp Echo Lake
Jun 2006 - Oct 2006Waterfront Team Leader
Camp Echo Lake
May 2007 - Sept 2007Group Leader
Ericsson
Sept 2007 - Sept 2012Managed Service Consultant- RWCE Operations
Jan 2012 - Sept 2012Strategy Execution Program Manager- Group Function Strategy
Jun 2011 - Jan 2012Excellerate Global Leadership Program
Jul 2010 - Dec 2011Account Manager EMOBILE KAM
Jan 2011 - Jun 2011Performance Manager- Vodafone Managed Service
Jul 2009 - Jul 2010Business & Service Improvement Project Manager
Jan 2008 - Sept 2009Graduate Strategy & Service Delivery Project Specialist
Sept 2007 - Jan 2009

Vodafone
Oct 2012 - Jan 2018Program Manager- Vodafone Quad-Play
Oct 2015 - Jan 2018MVNO Commercial Partner Manager - Strategy & Wholesale
Oct 2012 - Oct 2015

Amazon
Jan 2018 - Apr 2019Program Manager- European Customer & Digital Experience. Amazon.co.uk & EU..webp)
Amazon Web Services (AWS)
Apr 2019 - nowPrincipal Customer Solutions Manager- Media, Entertainment, Games, & Sports (MEGS)
Oct 2021 - nowSenior Customer Solutions Manager- Enterprise/Retail/Finance
Apr 2019 - Oct 2021
Licenses & Certifications

SPIN® Selling (Sales Training)
HuthwaiteOct 2011
Green Belt Six Sigma
Serious ConsultingJun 2008
SAFe Agilist (SA) Exam
Scaled Agile, Inc.Feb 2017- View certificate
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AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Jul 2021
Languages
- frFrench
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