Kendra Engwis

Experience

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  Hickory Farms

  Nov 2010 - Jan 2012

  Seasonal Sales Associate

  -Distributed product samples, assisted customers, and cashiered. -Stocked merchandise, opened and closed kiosk, and prepared deposits as needed.

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  M's Cafe

  May 2012 - May 2013

  Front of House Manager

  -Oversaw operation of 16 table restaurant during absence of owner.-Opened and closed restaurant, recorded daily cash flow, prepared deposits, and ensured guest satisfaction.-Responsible for knowledge of food safety and sanitation principles.

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  Central Michigan University

  Sept 2012 - May 2013

  Undergraduate Peer Tutor-Office of Academic Advising and Assistance

  -Facilitated one-on-one meetings with students enrolled in ENT/ACC 210: Accounting Information for Entrepreneurial Decision Making.-Aided in understanding of course material and assignments.-Improved test scores at minimum one letter grade.

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  Student Media Group

  May 2013 - Aug 2013

  Outside Sales Intern

  -Initiated contact with local businesses through cold calling and referrals to sell advertising space in Central Michigan University's student planner.-Collaborated with design team to create ads to target college students.-Achieved over $3500 in sales and distributed 1200 copies on campus.

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  Central Michigan University

  Aug 2013 - May 2014

  Student Office Assistant-Office of Scholarships and Financial Aid

  -Independently managed front desk for an office of eight advisers. -Scheduled appointments, greeted students and first time visitors, answered basic questions regarding financial aid processes, and maintained a high level of confidentiality.-Prepared award transmittals using ProSAM software and delivered on-campus deposits.-Filed, shredded, copied and faxed papers and prepared mailings to maintain office organization.-Maintained communication between other University departments such as Admissions and Registrar. Show less

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  City of Midland

  Sept 2014 - Apr 2015

  Supervisor-Civic Arena

  -Oversaw pro shop employees, janitors, rink monitors, score keepers, and ice resurfacers to ensure customer safety and facility efficiency; monitored facility for areas of improvement.-Answered incoming calls, responded to customer questions, and directed inquiries to appropriate staff. -Scheduled and collected payments for ice and turf rentals, birthday parties, and meetings using Retail Management POS Software-Responsible for opening and closing facility, shift opening and end cash counts, and maintaining register drawers throughout shift. Show less

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  Tri-Star Trust Bank

  Apr 2015 - Aug 2015

  Receptionist

  • Served as initial point of contact for clients and guests, over phone and in person• Scheduled investment reviews, prepared handouts and boardrooms, greeted clients, and responded to calls using multi-line phone system• Scanned, filed, and prepared documents using Adobe Acrobat and MicroSoft Office• Distributed all incoming mail; prepared outgoing monthly mass mailings• Assisted other staff members with projects as assigned, including processing confidential client information Show less

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  Aramark

  Aug 2015 - now

  • Create schedules and process weekly payroll in ABI for four salaried managers and over 100 hourly employees, including manual time edits and PTO/vacation requests.• Oversee hiring of all hourly and seasonal employees, including creation of job requisitions, interviewing, and new hire on-boarding and training sessions.• Responsible for Aramark’s Premium Services Department, including direct oversight of 25 hourly employees at Kinnick Stadium and Carver Hawkeye Arena’s suites and club spaces.• Create menus, suite and club space layouts, and staffing plans to deliver exceptional guest experiences on gameday at Kinnick Stadium and Carver Hawkeye Arena.• Communicate with suites and club patrons to receive orders and payments for event day catering.• Plan and execute top-tier hospitality and catering for special events within the Iowa Athletics Department, including NCAA and BIG10 Championships, Olympic Wrestling Trials, recruiting official visits, concerts, and donor events. • Served as Interim General Manager, December 2019-May 2020, during the hiring period for this position. Was primary point of contact for all client communication.• Oversee all previously assigned duties as Administrative Assistant Show less

  • HR and Staffing Manager

    Jan 2022 - now

  • Operations Manager

    Sept 2016 - Dec 2021

  • Administrative Assistant

    Aug 2015 - Sept 2016