Carmen Chen

Experience

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  Astro

  Mar 2013 - Mar 2013

  Event Coordinator

  Astro Classic Golden Melody singing competition & Astro Xiao Tai Yang Audition -Organised registration counters and processing for multiple events. Conducted on-site registration activities and competition-related briefings.

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  Solar Shine Sdn Bhd

  Jun 2013 - Jun 2014

  Marketing Executive

  Worked as marketing team to promote mobile app usage to potential customers. Participated in multiple roadshows in shopping malls and signed up users on-the-spot as well as collected customer feedback. Assisted in editing and updating of mobile app content and updates.

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  Smart Reg System Sdn Bhd

  Jun 2013 - Jun 2013

  Event Coordinator

  The 14th Asian Oil, Gas & Petrochemical Engineering Exhibition 2013 KLCC - Provided customer registration and ushering services for VIP exhibition participants. Ensured personal and contact details are maintained and recorded accurately.

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  Lion & Lion

  Sept 2016 - Dec 2016

  Creative Designer (Internship)

  Designed digital social posts, web banners, instagram and facebook ads for several brands such as Lancôme, Kérastase, Maybelline MY & ID, L'Oréal Paris, shu uemura, NYX, dairy farm, asus and indigo living.

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  OCBC Bank

  Feb 2017 - Nov 2017

  Personal Financial Consultant

  Provided financial advice by promoting wide range of banking products and services including Bancassurance, and Unit Trust. Built and maintained business relationship with new or existing customer. Achieved individual sales target and contributed towards the achievement of the branch target. Managed account opening process and debit card issuance. Performed KYC and ECDD (Enhanced Customer Due Diligence) and ensured accurate customer information is captured in system. Conducted customer document reviews and due diligence including risk assessment (Dow Jones). Provided other customer services such as Housing and Personal Loan service requests (EPF withdrawals, discharge of charge etc) as well as Deposits (CASA and Fixed deposit). Show less

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  United Overseas Bank Limited (UOB)

  Dec 2017 - now

  Credit Administration Control - Executive Officer

  Responsible for Loan Facility Processing activities, liaison with panel lawyers on loan documentations such as Letter of Undertakings, securities documents, valuation reports and letter of offers, etc. Other responsibilities include reviewing of security documents, issuing letters to financiers or developers and providing disbursement instructions, Handling of loan/facility cancellation and engagement with panel lawyers until the case settlement and closure. Performed data maintenance on core banking system to process progression of billing, supplementary letter offer or valuation reports. Show less