
Mounir Samir
Information Technology Support Specialist

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About me
Information Technology Manager at Trans Misr Terminal for Container Terminals
Education

Alexandria University
1995 - 1999Bachelor of Science - BS Accounting & Management Information Systems Good
Experience

New Computer Land
May 1999 - Jul 2001Information Technology Support Specialist-Training for how to support usersfor MAESTRO ERP system- Support and implement the major users like:GAD resturantKhalil - Sabry - roshdy pharmaciesCeramic show rooms in 21Fady for fiber glassBrands for clothesHarby for clothes

MISR CHEMICAL INDUSTRIES
Jul 2001 - Aug 2003Information Technology ManagerMonitoring and maintaining computer systems, including, but not limited to:- Monitor and support LAN operations- Monitor maintenance performed by vendors- Provide administrative support for all Utilities and Applications on the LAN- Conduct training- Assist in the evaluation of new SW and HW- Help maintain SW and documentation- Perform system backups- GPO edit and creation to ensure minimal security options appliedResonsibilities:- Support the management of the LAN- Runing maintenance programs and diagnostics on the LAN - Prevent unauthorized access to the LAN- Assist users on the LAN- Monitor printers on the LAN- Solve problems with the LAN- Conduct back up and restore operationsSupport for OA sw- Answer user queries- Solve user problems- Install sw, upgrades. Patches , Fixs for OA SW- Ensure no illegal copies of SW usedSupport for Applications SW[ERP/HR]- Special views . queries, reports and screen needed by local development or outsourcing support- Perform and monitor user authorities- Closing financial periods- Perform system administration tasks for the dbases and applicationConduct and carry out training programs- for new users- for new application Show less

Alexandria Sodium Carbonate Company
Aug 2003 - Aug 2008Senior System Engineer* Develope , Maintain HR / Payroll / Personnel / Time attendance Applications*Business analysis for the company digitalisation transformation needs* DBA role for Sybase SQL anywhere

Solvay
Aug 2008 - Aug 2016Information Technology Manager- Design , Manage and Operate IT Systems .SAP ERP / HR Time attendence - Payroll System/ Office 365 / Website internal - External/ Aspen one PLC system/Infrast systems(DC/Network)- Manage Technical Enginering teams of SAP // Development/ System Engineers /Network /Telecom and Help Desk- Full IT HW/Services procurement cycle from RFP to delivery include yearly capex/opex management- Completed successfully IT projects on time and within budget(SAP/ITIL/MDM/Infra Network...etc)- Mange IT global B2B accounts of parteners(Vodafone, Xerox , Lyrics , Cisco, HP.....etc) Show less

Petrochmical Logistics Servicres (First petrochemical terminal in Egypt)
Nov 2018 - Sept 2021Information Technology Operations Manager-Design, Implement and Manage the whole IT Infrastructure Systems.-Design, Implement and Manage IT security systems, Asset’s security and Database security .-Design, Implement and manage Datacenter .-Design, Implement and manage Network Systems (Ethernet LAN, WAN, WiFi,VPNs)-Design, Implement and manage Telecom Systems (PBX, Mobility, Video Over IP) .-Design, Implement and manage Implementation of ERP-Control IT Budget annually matching with Stratigic , Tactical and operational planning of the company.-Manage , motivate, plan and solve problems of IT infra teams to promote collaboration and keep members on-task and productive -IT procurement follow up and vendor evaluation for IT products & services.-Reduced costs by negotiating agreements/contracts strategically.-Analyzed projects to determine resource requirements and procured necessary equipment and software .-Worked in team-driven environments and communicated effectively with all stakeholders .-Performance reporting in monthly and annually basis upon chosen ITSM tools and other KPIs measurement tools.-Create and implement and apply IT policies, Procedures, Standards and guidelines matches the company vision and mission and processes to achieve the IT main goals and strategies .-Created clones, images, templates, snapshots, resource allocation, resource pools and system monitoring by applying subject matter expertise of VMS file system to perform HA environment.-Tested network/IT systems/telecom performance and created strategies to maintain integrity of overall infrastructure.-Installed and managed various security technologies, AV Kaspersky server , Fortinet firewall, TM Email gateway and Web gateway solutions . Show less
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Egyptian Group For Multipurpose Terminals ( EGMPT)
Sept 2021 - Jan 2022Information Technology Solution and Project Manager*Manage EGMPT-TMT IT projects for Pier 55 From RFP till Completion:1- IT Infrastructure for data and telecommunication2- Datacenter (HCI Lenovo DC)3-Terminal operating System (CATOS/MOST)4- Enterprise Asset Management & CMMS (IBM Maximo)5- ERP(Dynamics 365 F & O)6- Gate Automation System (CAMCO)*Lead the time and cost of the project according to the plan ensuring maximum efficiency and quality achievements with minimum or planned cost.*Solve the clashes and complexity of integration between all the IT landscape and other Project landscape (Civil , Equipment, Law, Procedures, Stackholders......etc)*Respect all the business requirements and achieve all on time and within budget objectives*Work with all the stakeholders , consultants , suppliers and internal teams to reach the finish date planned for each milestones and WBS with the planned quality and driven always with the best practice and what result better quality Show less
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Trans Misr Terminal (TMT)
Jan 2022 - nowInformation Technology Application Manager*Accountable for the successful delivery ، availability of container terminal applications:(Terminal Operating System/CMMS/ERP/Gate Operating System(OCR)/GPS/RFID)* Responsible for overall lifecycle of IT Applications *Responsible for maintaining all applications up and running 24x7 with 99.99%*Understanding the purpose and objectives of the projects in coordination with various stakeholders*Ability to plan effectively to detailed task level*Adopting to accelerated delivery .*Ensure project delivery on time and within planned cost*Responsible for keeping all applications up-to-date and supported by original vendor*Mange and deliver the solution according to business growing needs with best efficiency possible*Mange IT technical teams and engineers (Internal/External) Show less
Licenses & Certifications

Sybase Certified Professional - PowerBuilder Developer
SybaseDec 2002
CIW Professional
CIWcertifiedSept 2001
Certified Information Systems Security Professional (CISSP)
The Knowledge AcademyNov 2021
ITILv3
New Horizons Computer Learning CentersApr 2015
SAP Certified Application Professional - Logistics Execution & Warehouse Mgmt. with SAP ERP 6.0 EHP4
SolvayMay 2013
SAP 01
SAPMay 2012
IBM Web Development ITI program
IBMMar 2002
PMP
New Horizons Computer Learning CentersSept 2011
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