Michael Choe

Experience

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  United States Postal Service

  Jun 2010 - Aug 2012

  Mail Clerk

  -Receive and properly sort both letters and packages.-Complete and check all required paperwork for outgoing items.

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  Teach and Learn in Korea

  Aug 2012 - Feb 2014

  English Teacher

  -Teach English as a second language to students (grades K-6).-Create and execute lesson plans.-Perform other duties as designated by the Chungbukdo Office of Education including various English programs held during school vacation and participate in other cultural programs.-Assist with activities related to English language education and other extracurricular activities within the workplace and the community upon request made by the principal.

• 

  Suh and Suh MDs INC

  Mar 2014 - Feb 2015

  Medical Receptionist

  -Take and record patient vitals. -File and organize paperwork quickly and accurately.-Submit prescription orders to pharmacies.-Receive calls and create appointments for patients.

• 

  Choonchun Chicken

  Jul 2014 - Dec 2015

  Manager

  -Fully train all employees. -Speak with the owner regarding profit margins and menu items.-Maintain control of inventory and guard against loss.-BlueCard holder. Speak to law enforcement whenever necessary.

• 

  Roosevelt High School

  May 2015 - Mar 2016

  Paraprofessional Tutor

  -Help ELL (English Language Learner) students with any subject.-Maintain a productive classroom environment.-Translate meetings between teachers, ELL students, and parents.-Translate paperwork meant for the parents into their native language.

• 

  VOLCANO eCigs

  Nov 2015 - now

  -Manage fifteen retail locations, the teams, and inventory.-Visit three locations a day to build face-to-face relationships, ensure effective communication, compliance with policies, procedures, and laws.-Work required shifts for coverage or to handle rare situations like burglaries.-Recruit and hire new retail employees.-Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability.-Meet sales goals by training, motivating, and providing feedback to staff.-Ensure high levels of customers satisfaction through excellent service.-Deal with escalated customer issues, incident reports, and legal actions. Show less

  • Division Manager

    Jun 2019 - now

  • Retail Operations Coordinator

    Dec 2018 - Jun 2019

  • Retail Store Manager

    Dec 2017 - Dec 2018

  • Staff Trainer

    Sept 2016 - Dec 2017

  • Assistant Store Manager

    Feb 2016 - Sept 2016

  • Sales Associate

    Nov 2015 - Feb 2016