Denis H.

Denis H.

Trainee Surveyor

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  • Timeline

  • About me

    Msc Accounting and Management | Sales | Charles Tyrwhitt

  • Education

    • Robert Clack School

      2018 - 2020
      Level 3 Cambridge Technical Introductory Diploma in IT Information Technology Distinction
    • Robert Clack School

      2018 - 2020
      Level 3 Cambridge Technical Diploma in Business Business Administration and Management, General Distinction* Distinction*
    • Queen Mary University of London

      2023 - 2024
      Msc Accounting and Management Accounting and Business/Management
    • Queen Mary University of London

      2020 - 2023
      Bsc Business Management BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • Savills

      Feb 2019 - Feb 2019
      Trainee Surveyor

      • Shadowed London Retail Management team members and assisted with various tasks related to retail property management, including lease administration and rent reviews.• Matched the agency`s list of tenancies and leases.• Gained vital exposure to client relationship management through interactions with retail tenants and landlords.• Developed key knowledge of the retail property market and industry practices through shadow working and research.• Displayed high levels of attention to detail and accuracy in analyzing lease and financial documents. Show less

    • Aviva

      Jul 2019 - Jul 2019
      Insight Into Management Program

      1 week group placement with other students from my school Our task for this project was to find out how Aviva could use it's customer base to combat modern slavery and present it to the CR manager and other workers of AvivaEach team member was responsible for doing independent work and in addition to that, teamwork, dedication, communication and innovation were key skills that I needed to useI was responsible for working independently to complete analysis on Aviva’s competitors approach to combating modern slavery to generate ideas for how Aviva may adopt a similar approach, I then had to present my findings back to the rest of the team so that it could be incorporated into the overall project Show less

    • CBRE

      Feb 2020 - Feb 2020
      Trainee Surveyor

      Attended City of London site visits for properties managed by CBRE (led by CBRE leaders including executives)enhancing my property management knowledge for how large buildings like the alphabeta and No 1 Finsbury Circus are managed to their best potential I received many talks from many employees about how CBRE works as a business including for business transformation, wellness, presentation skills, sustainability, business development amongst others Participated in the PM junior board meeting with one of CBRE’s executives, contributing with some of my own opinions and ideas Completed shadow work with graduates in the office my knowledge and experience on what it's like working in the property industryCreated a presentation on the last day about our own development plan that we came up with in a team. This required a lot of teamwork and creativity to make this presentation at a great standard. Show less

    • Savills

      Jun 2022 - Jul 2022
      Work Placement

      • Contributed to various tasks under the World Occupier Services team where I scanned leases to fill in CML forms, admin work, scanning lease forms to discover what rights tenants and landlords have.• Contributed to potential ideas for future projects/developments affected by the Tideway Project by looking at previous developments of refurbished 1960’s offices.• Researched planning docs of what developments can take place at Kew Gardens. • Conducted research on industry trends and competitor activities to support the team's business development efforts.• Demonstrated strong attention to detail and organizational skills in handling a high volume of data and documents.• Developed research and analytical skills through researching and analyzing market data, including lease comparable and vacancy rates.• Gained insight into the workings of a leading commercial real estate firm and the different departments that support its operations Show less

    • High Society

      Oct 2022 - Feb 2024
      Bar and Hospitality

      • Worked at a wide range of events such as weddings, hotels and conferences, with duties ranging from setup and teardown, serving food to bartending.• Maintained high levels of customer satisfaction by delivering exceptional customer service, resolving conflicts diplomatically, and responding quickly to customer needs and requests.• Coordinated with other event staff, vendors, and clients to ensure that events ran smoothly and that everyone involved was well-informed and on the same page.• Demonstrated strong teamwork skills by working cooperatively with colleagues from diverse backgrounds.• Developed excellent communication skills through interacting with a variety of people, from guests and clients to venue staff and agency managers.• Consistently received positive feedback from clients and guests for my professionalism, attention to detail, and positive attitude.• Assisted with agency operations such as inventory management, which provided valuable experience and helped me develop a better understanding of the industry. Show less

    • Host Staffing

      Apr 2023 - May 2024
      Bar, Hospitality and Events

      • Worked at a wide range of events such as weddings, hotels and conferences, with duties ranging from setup and teardown, serving food to bartending.• Maintained high levels of customer satisfaction by delivering exceptional customer service, resolving conflicts diplomatically, and responding quickly to customer needs and requests.• Coordinated with other event staff, vendors, and clients to ensure that events ran smoothly and that everyone involved was well-informed and on the same page.• Demonstrated strong teamwork skills by working cooperatively with colleagues from diverse backgrounds.• Developed excellent communication skills through interacting with a variety of people, from guests and clients to venue staff and agency managers.• Consistently received positive feedback from clients and guests for my professionalism, attention to detail, and positive attitude.• Assisted with agency operations such as inventory management, which provided valuable experience and helped me develop a better understanding of the industry. Show less

    • Wimbledon

      Jun 2023 - Jul 2023
      Back of House

      Efficiently managed kitchen logistics, contributing to seamless service delivery during peak event period.Demonstrated strong teamwork skills, collaborating effectively with diverse teams to facilitate smooth kitchen operations.Showcased resilience under pressure, ensuring optimum cleanliness standards were upheld during high-volume periods.Assumed responsibility for inventory management, ensuring adequate stock levels for optimal kitchen functionality.Contributed to food waste reduction initiatives, effectively optimizing resource usage.Ensured compliance with health and safety regulations, contributing to a safe working environment. Show less

    • Antzara Organization

      Feb 2024 - May 2024
      Sales And Marketing Specialist

      • Demonstrated consistent achievement in door-to-door sales, exhibiting effective customer engagement, and persuasive communication capabilities with a wide range of clientele.• Proficient in swiftly establishing rapport with clients, comprehending their requirements, and sustaining enduring relationships.• Strong proficiency in employing a combination of conventional and digital marketing instruments to engage prospective clients and establish a positive reputation for the organisation.• Proficient in diverse sales environments, ranging from traditional door-to-door to digital platforms, with the ability to modify sales pitches in accordance with the consumer and the circumstances.• Proficient in concluding sales and negotiating deals, striking a balance between ensuring customer satisfaction and attaining sales objectives.• Proficient in the identification and targeting of prospective sales territories and demographics, employing market research to provide insights for sales strategies.• Proficient in facilitating training sessions for newly hired team members, imparting sales tactics and product knowledge, and working in collaboration with a sales team. Show less

    • Charles Tyrwhitt

      Apr 2024 - now
      Sales

      • Customer Engagement excellence: Masterfully engage a diverse client base, meticulously identifying individual style preferences and requirements to provide bespoke advice. My commitment to superior service delivery has markedly boosted customer satisfaction and fostered loyalty.• Exemplary Sales Performance: Thrive within a competitive, target-driven environment, consistently exceeding sales objectives by leveraging profound product knowledge and adeptly employing strategic upselling techniques alongside effective seasonal promotion management.• Product Expertise and Advocacy: Serve as a fervent advocate for Charles Tyrwhitt’s products, utilizing a comprehensive understanding of the brand’s offerings to eloquently convey their superior quality and value, significantly enhancing sales conversion rates.• Customized Client Service: Deliver personalized fitting consultations and tailored style guidance, aligning perfectly with individual customer preferences, thereby substantially increasing consumer confidence and satisfaction.• Strategic Sales Execution: Strategically implement innovative sales strategies informed by robust analysis of real-time store data and customer insights, driving notable enhancements in both sales performance and customer service excellence. Show less

  • Licenses & Certifications

    • Certificate of Achievement PATHWAYS TO PROPERTY: STARTING YOUR CAREER IN REAL ESTATE

      UNIVERSITY OF READING, HENLEY BUSINESS SCHOOL AND THE READING REAL ESTATE FOUNDATION
      Aug 2020