
Yonah Byarugaba
Machine Learning Engineer

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About me
Machine Learning Engineer @ Oversight | CMU & Emory Alum
Education

Emory University - Goizueta Business School
2023 - 2024Master of Science - MS Business Analytics-Databases & SQL-R, Python, & Tableau-Business Statistics-Business Analytics-Social Network Analytics-Machine Learning-Data Visualization-Decision Analytics & Optimization-Managing Big Data

Carnegie Mellon University
2020 - 2022Masters of Information Technology Applied Machine LearningActivities and Societies: -Big data -Data Inference -Stochastic processes -Deep Learning -Software Development -Information Security -IoT

Kyambogo University
2016 - 2019Honors Bachelor's of Computer Science (BITC) Software Engineering
Experience

Zero Degrees ToursA and Travel
Jun 2019 - May 2021Machine Learning Engineer• Analyzed customer feedback using K-means for sentiment analysis and LDA for topic modeling,leading to a 20% increase in customer satisfaction scores by identifying and addressing keyservice issues• Designed and conducted an A/B test for tour packages using Google Optimize, resulting in a15% increase in bookings and revenue by optimizing the tour package offerings• Developed and maintained dashboards to display key sales metrics to enable strategic decision-making by highlighting areas of strength and opportunities for improvement Show less

Flutterwave
Jun 2019 - Dec 2019Software Developer• Developed and maintained RESTful APIs to facilitate seamless integration of Flutterwave's payment solutions with various platforms and services• Implemented secure payment processing workflows, ensuring compliance with industry standards like PCI DSSUtilized technologies such as Node.js, Python, or Java to build backend services supporting high-volume financial transactionsCollaborated with the frontend team to create responsive and user-friendly interfaces for Flutterwave's dashboard and customer-facing applications Show less

Rwanda Revenue Authority
Jun 2021 - Aug 2021Mobile Application Developer
Carnegie Mellon University
Aug 2021 - May 2022• Built conversational AI systems for interacting with research papers• Implemented advanced RAG techniques for real-time querying of large-scale academic datasets
AI Researcher
Jan 2022 - May 2022Graduate Teaching Assistant - Software Development Fundamentals
Aug 2021 - Dec 2021

ENGIE
May 2022 - Jun 2023Machine Learning Engineer• Multilingual Customer Support Automation project: – Created an AI-powered multilingual support system using fine-tuned LLMs (GPT-3.5 and LLaMA 2) – Implemented language detection and translation capabilities to handle queries in 10+ languages – Developed a custom intent classification model to route queries to appropriate departments – Achieved a 50% reduction in support ticket volume and improved customer satisfactionscores by 30%• Built and optimized ETL pipelines with Python, SQL, and Apache Airflow, removing manual processes and cutting report time by 90%• Developed a credit risk assessment model using XGBoost achieving an F1 score of 0.92• Conducted regression analysis, revealing that tertiary education reduced default odds by 33%,and high income by 42%, while a 0.1 increase in Loan-to-Value raised default risk by 28%• Collaborated with the software team to deploy the model into production Show less

NCR Voyix
Dec 2023 - May 2024Senior Machine Learning Engineer• Led a data science team in analyzing Walmart’s incident and transaction data, uncovering key insights that reduced downtime and improved operational efficiency across retail stores nation- wide, despite significant data limitations• Developed and implemented strategies to mitigate device failures by identifying high-risk periods and recommending targeted interventions, leading to improved store performance during peak traffic and seasonal events

Emory University
May 2024 - Nov 2024Machine Learning Research Engineer
Oversight
Nov 2024 - nowMachine Learning Engineer
Licenses & Certifications
- View certificate

Flutter: Part 01 Introduction
LinkedInOct 2020 - View certificate

Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization
DeepLearning.AIAug 2021 - View certificate

Git for Teams
LinkedInJun 2020 - View certificate

Advanced Java Programming
LinkedInOct 2020 - View certificate

Machine Learning
LinkedInJul 2020 - View certificate

Artificial Intelligence Foundations: Machine Learning
LinkedInOct 2020 - View certificate
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Neural Networks and Deep Learning
Deeplearning.ai (Coursera)Nov 2020 - View certificate

Structuring Machine Learning Projects
DeepLearning.AIAug 2021 - View certificate

Python: Data Analysis (2015)
LinkedInNov 2020 - View certificate

Learning C++ Pointers
LinkedInOct 2020
Honors & Awards
- Awarded to Yonah ByarugabaWinner of the Truist Data Modelling Challange 2023 Truist Bank Oct 2023 Achieved 1st Place in the Georgia-based Truist Data Modeling Challenge: Demonstrated exceptional proficiency in predictive analytics and data modeling, successfully forecasting Certificate of Deposit enrollment trends. This initiative played a crucial role in pinpointing potential enrollees, leading to significant cost savings and enhanced financial strategies for the company.
- Awarded to Yonah ByarugabaMinds Master's Scholarship Mandela Institute for Development Studies Aug 2020 Full tuition master's scholarship at Carnegie Mellon University. This scholarship is awarded to future leaders who have a continental development mindset; leaders who will facilitate greater cohesion and cooperation between African countries.
- Awarded to Yonah ByarugabaUndergraduate Government Scholarship Government of Uganda Jun 2016 Full undergraduate scholarship at Kyambogo University. This scholarship award recognizes the best, and smartest students leaving high school to join university.
Volunteer Experience
1st Place Winner - Truist Modeling Competition
Issued by Truist on Nov 2023
Associated with Yonah ByarugabaLead
Issued by Google Developer Student Clubs | WooGDSC on Nov 2021
Associated with Yonah ByarugabaVice President, Data Science Club
Issued by Carnegie Mellon University on Nov 2020
Associated with Yonah ByarugabaComputing Students Association President
Issued by Kyambogo University on Apr 2018
Associated with Yonah ByarugabaStudent Ambassador
Issued by Andela on Mar 2018
Associated with Yonah Byarugaba
Languages
- enEnglish
- swSwahili
- frFrench
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