Salam Hasan

Experience

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  American Express

  May 2003 - Jan 2004

  Customer Service Officer

  Job Responsibility Process account opening and credit card applications Attend customer queries credit card services and processes relating to activation, billing, payment blocking & cancellation.Prepare daily reports for the concerned department Energy Australia-DSP Group; Job ResponsibilitySolving customers' problems General Administrative tasksProvide training to new CSO's.Provide Energy supply support to new customers.

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  Mobidata Pty Ltd

  Jan 2004 - Oct 2004

  Authorized Credit Card Sales Agent

  Responsibilities/Duties: Monitor team performance.Evaluating weekly sales report and reporting to regional sales manager.Online Cash and Credit ManagementAdministration duties (Writing reports, fax, e-mail etc)Application Processing (Online Process)Achievements Employee of the month Outstanding Team Player Excellent Track Record in Sales

• 

  Energy Australia

  Feb 2004 - Oct 2005

  DSP Group

  Customer Service Executive

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  Warid Telecom International Ltd

  Jan 2006 - Jan 2007

  CSR, PR & Events

  Project Planner of "12,000 School bags for under privileged kids"

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  Warid Telecom International limited

  Oct 2006 - Sept 2008

  Management Trainee

  Job Responsibility Handle and resolve queries and complaints related to the services and increase product sales and work on retention planPreparing daily operational reports for the concerned departments in terms of sales, customer, IT and network status Monitoring daily operations of Business Centre

• 

  Airtel bangladesh ltd

  Jun 2010 - Jul 2012

  POSM Coordinator- brand & communication

  • Ensure on time launch of brand campaigns • Managing creative & media agency• Driving brand merchandising for both consumer & retail• Coordinating special projects such as Airtel Lobby, ARC (Airtel Relationship Centers) and ASC projects (Airtel Service Centers)• Managing consumer and retail engagement events to increase brand equity

• 

  Dhaka Tribune

  Jan 2013 - Aug 2014

  Sr. Executive, Marketing

  Brand Communication(1. Brand Communications 2. Outdoor branding 3. Agency co-ordinations)Additional Responsibilities:Evaluation of Sponsorship

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  Anwar Group of Industries

  Sept 2014 - Jan 2017

  Asst Manager, Brand & Communication

  1.Creating and implementing a long-term communication strategy, producing a yearly commercial calendar plan, 2. Brand management such as events coordination, collateral development, presentation design, strategy & planning, media).3. Conduct marketing & brand analysis, research, and measurement.4. Coordinate with ad campaigns through traditional and social media.5. Develop and manage brands and brand strategy.

• 

  Uttara Motors Limited

  Jan 2018 - now

  Brand Manager

  Revenue & Growth Strategy • P&L Management • Brand Strategy • Marketing Strategy • Integrated Communications PlanningProduct Launch • Campaign Management • Product & Event MarketingTeam Leadership • Product Management & Strategy • Competitive & Market Analysis • Project Management