Greg Earl

Experience

• 

  American Electric Power

  Apr 1982 - Sept 2022

  My team includes Key Account Managers and our regional Customer & External Affairs teams around Ohio. My team includes Key Account Managers serving AEP Ohio’s largest business customers. We also have technical support organization that includes Power Quality engineers and Quality of Service technicians. Lead team of Customer Services Engineers in their account management of large commercial and industrial customers. Lead team of Customer Services Representatives charged with resolving field inquiries for residential and small commercial customers. Lead organization responsible for Service Engineering, Project Engineering, Drafting, Information and Right-of-Way in the Central Ohio Region. Served as the Administrative Assistant to the Columbus Division Manager for Columbus Southern Power. Supervised two Community Affairs managers and one Program manager. This team was responsible for community affairs/outreach and media relations. Supervised a team of distribution planning engineers responsible for the long term planning of the Columbus Southern Power 13kv and 34.5kv distribution systems. Performed operational performance and long term planning analysis for the transmission and sub transmission systems of AEP's Columbus Southern power service territory. Completed power quality investigations at various customer sites in the AEP service territory.

  • Director - Customer Experience (AEP Ohio)

    Feb 2021 - Sept 2022

  • Community & Customer Experience Mgr - AEP Ohio

    Dec 2017 - Feb 2021

  • Customer Services Sr Manager - AEP Ohio

    Jan 1996 - Dec 2017

  • Engineering Manager

    Jul 1993 - Dec 1995

  • Administrative Assistant - Columbus Southern Power

    Apr 1992 - Jun 1993

  • Engineering Supervising Engineer - Columbus Southern Power

    Jul 1990 - Mar 1992

  • Transmission Planning engineer

    Apr 1982 - Jun 1990