Alaeddin Nassani

Experience

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  NCR

  May 2005 - Feb 2011

  - Providing a customer-oriented technical services and maintenance for NCR products such as ATM, POS, and network equipments.- Building comprehensive awareness and understanding of multi-function ATM software system applications (APRTA) and hardware interactions (XFS)- Delivering EMV upgrade project with highest levels of efficiency and effectiveness- Problem solving and root causes analyzing- Helping professional services team in software-related issues by providing customer engineer perspective.- Experience in service and maintenance of ATM; remedial work orders, PM, ECO, site surveys, etc. for all our customers.- Maintained and steady relationships with customer built on mutual respect and trust.-Assigned coordinator for GCEW and BlackBerry implementation project in NCR-WCS Saudi; parties coordinated with are: WCS Saudi Territory Manager, and WCS CEs, CCC manager, GCEW application development team in Mumbai, and O2 the network service provider in UK.- Providing help and support to colleagues in WCS Saudi about using Blackberry, and solving some problems they have experienced, such as software corruption occurred because of bad usage or files deletion and re-activate their devices.- Analyzing the performance evaluation report of blackberry usage for Feb which proved inaccuracy assessment of the report, and then suggesting alternative solution to rectify the assessment.- Maintaining an e-map of ATM and sites locations of the assigned territory using Google Earth software application in order to maximize the response time. Show less

  • Professional Services Consultant - Technology Developer

    Oct 2007 - Feb 2011

  • Customer Services Engineer - Automated Teller Machines (ATM)

    May 2005 - Oct 2007
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  Hewlett-Packard

  Mar 2011 - Jun 2012

  Software Developer

  - Support WCF services for the online passports renewal system of the Department of Internal Affairs.- Contribute in developing front-end user interface and back-end services for few projects for Meridian Energy using ASP.NET MVC, WCF, jQuery and other Javascript libraries.- Re-design and implement a windows service for monitoring internal network performance of the Commonwealth Bank of Australia.- Analyse and implement changes for NZ Police rostering spreadsheet built on Visual Basic for Application (VBA) and Excel.- Implement resource management system using ASP.NET MVC3, jQuery, NHibernate and Telerik. Show less

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  Jade Software Corporation

  Jul 2012 - Aug 2020

  Senior Software Developer

  - Develop C++ and Python code using OpenCV & OpenVINO for people counting and carpark detection- Implement various object detection algorithms such as Mask R-CNN and YOLO- Implement machine learning code on Intel Neural Compute Stick - Integrate & setup various cloud-based solution using AWS and Azure- Develop infrastructure as code on Terraform and build containers using Docker and Kubernetes- Implement 3D virtual human chatbot for in-store assistance featuring augmented reality and emotions & facial expressions- Develop chatbot for phone-based VOIP call centres- Build conversational user interfaces (chatbots) framework- Integrate a mobile AR experience using Plattar for timber construction - Develop 360-degree video and AR/VR experiences using Unity3D for the HoloLens and Oculus DK2- Lead front-end web development of software projects for life insurance in Melbourne, Australia- Responsive web designs (RWD) that work across mobile, tablet, and desktop devices- Develop mobile apps using Xamarin, Ionic framework and ReactNative- Implementation of front-end web frameworks such as React, Angular, Backbone, Bootstrap, Zurb Foundation, Bulma- Use different interactive graphing libraries (e.g. D3, Highcharts) for visualising complex data- Unit-tests, integration tests, and end-to-end tests scripts using NUnit, JasmineJS, Karma and Protractor- Design JSON-based REST web APIs as background web services- Rapid prototyping for user experience concepts and design thinking workshops Show less

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  The University of Auckland - Auckland Bioengineering Institute

  Aug 2020 - Mar 2024

  Research Fellow

  Joint work between Augmented Human Lab (https://www.ahlab.org/) and Empathic Computing Lab (http://empathiccomputing.org/)- DiNa: virtual human avatar to assist with personal health (cardiovascular diseases and diabetes) using Soul Machines - wearable sensor integration- Jitsi360: panoramic video conferencing with spatial audio - Kiwrious: electronic sensors for teaching schoolkids about scientific inquiry - Assisting PhD and master students with their research

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  Kiwrious

  Sept 2020 - Dec 2022

  Software Lead

  Electronic sensors platform for teaching kids about science

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  The University of Aizu

  Apr 2024 - now

  Associate Professor