Alan Romansky

Alan Romansky

Senior Customer Service Representative

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  • Timeline

  • About me

    Community Compliance Specialist / Code Enforcement Officer at City of Montclair, CA

  • Education

    • Rio Hondo College

      2007 - 2008
      Associate of Arts (A.A.) Fire Technology

      California State Fire Marshal Courses:Fire Prevention 1AFire Prevention 1B

    • Glendale Community College

      1993 - 1997
      Associate of Arts (A.A.) Social Science
    • Columbia Southern University

      2017 - 2020
      Master of Business Administration - MBA Public Administration
    • University of Phoenix

      2002 - 2004
      Master of Arts (M.A.) Organizational Management
    • California State University, Los Angeles

      1998 - 2000
      Bachelor of Science (B.S.) Criminal Justice

      Activities and Societies: Educational Participation in Communities (EPIC) - Legal Services.

  • Experience

    • City of Glendale, CA

      May 1993 - Dec 2007
      Senior Customer Service Representative

      I served as the Circulation Supervisor the Brand Library & Music Center. 2005-2007Customer Service Representative at the Montrose-Crescenta Branch 2001 - 2005.Studied, organized, and improved work flow of branch library.Served as Co-chair of Circulation Advisory Team.

    • City of Glendale Police Department

      Aug 1996 - Aug 2000
      Civilian Volunteer

      Served in the Community Policing Unit.

    • City of Beverly Hills

      Mar 2000 - Jun 2007
      Park Ranger

      Patrolled city parks, civic center, and other city facilities enforcing park rules and municipal codes.Trained new park rangers.Performed public relations and security duties at specialevents, city hall, city council meetings, and commission meetings.

    • City of Montclair

      May 2007 - now

      Montclair Fire Department - Fire Marshal's Office -Code Enforcement Unit from May 2007 - April 2011. Assist with fire prevention and emergency preparedness demonstrations.City of Montclair Community Development Department - Code Enforcement Unit April 2011 - May 2022.Inspection and investigation of residential and commercial building facilities for compliance with zoning, land use, fire, and building codes.Assist with graffiti abatement in multi-family housing areas of the city.Assist with commercial enforcement.Reserve Coordinator of the Reserve Code Enforcement Officer Program April 2011 - March 2017.Prepare work schedules of reserve officers.Assist with the training of new reserve officers. Show less

      • Code Enforcement Officer

        Sept 2022 - now
      • Community Compliance Specialist

        May 2022 - Sept 2022
      • Reserve Code Enforcement Officer

        May 2007 - May 2022
    • City of Simi Valley

      Dec 2007 - Feb 2008
      Code Enforcement Officer

      Conducted field inspections for code violations.Investigate and manage code enforcement programs regarding zoning, trash abatement, trash accumulation, and public nuisances.Responded and investigated citizen complaints and inquires.

    • City of Glendale, CA

      Apr 2008 - May 2022

      My last assignment was in Library Administration, Central Library Infospace and the Montrose Library.Placed facility service requests for building maintenance.Served as lead worker/supervisor at the Montrose LibraryI worked at the Montrose Library, Casa Verdugo Library and Grandview Library.June 2020 to December 2020- Due to the COVID-19 Pandemic I was temporarily assigned to the City of Glendale Community Development Department Housing Division as a Case Manager for the Emergency Rental Assistance Program COVID-19. The Emergency Rental Assistance Program provides residential rent payments to landlords on behalf of a low income household, up to $750 per month, for two months for a maximum of $1,500. I assisted 19 households. Show less My responsibilities include managing the daily operations of library circulation services at the Glendale Central Library. This services consists circulation desk, holds retrieval, shelving library materials, interlibrary loan, delivery, public computers, copiers, facility management, and special events.I also help with the supervision and scheduling of customer service representatives, customer service assistants, and part time staff. Main point of contact with the collection agency. I explain library policies and resolve customer complaints.I also serve as supervisor of the Glendale Public Library's security program. I supervise 3 contract security officers.Served as acting Office Operations Supervisor from January 2015 to March 2015.Currently serving as a Alternate Director with the Glendale City Employees Association. Show less

      • Library Assistant

        Jan 2020 - May 2022
      • Senior Customer Service Library Representative

        Jan 2017 - Dec 2019
      • Senior Customer Service Representative

        Apr 2008 - Dec 2016
    • Staff Pro

      Jun 2009 - Mar 2011
      Security Officer / Supervisor

      Supervise event staff and security guards during special events. Performed customer service, security, usher, backstage staff, and crowd management duties at various concerts, award shows, trade shows, conventions, music festivals, graduations, and special events. Security Offficer June 2009 - November 2009, Security Supervisor November 2009 - March 2011.

    • McRoberts Technologies

      Jan 2011 - Apr 2016
      Security Officer / Supervisor

      Security Supervisor at the 2011 Academy Awards at the Kodak Theatre in Hollywood, California.Supervise security officers at special events. Served as Lead Security Supervisor, and trained security officers.Serve on EP, Special Event, and Estate Security Details.Last assignment at Idealab.

    • General Security Service, Inc

      Jan 2014 - Dec 2016
      Security Officer

      Patrol Officer at the gated community of Hidden Hills, CA.Served on EP security details.Served as an Event Security Supervisor at the City of Corona, CA's 4th of July Celebration at Santana Park in 2014.

  • Licenses & Certifications

    • Community Emergency Response Team

      Los Angeles Fire Department
    • Certified Code Enforcement Officer

      California Association Of Code Enforcement Officers
    • Public Sector Leadership Certificate

      Cornell University
      Jan 2021
    • Leadship For Civilian Public Safety Professionals

      Embassy Consulting Services
      Nov 2025
    • Situational Awareness Specialist (SAS)

      Arcuri Group
      Jan 2022
    • FEMA Emergency Management Institute, Certificate of Achievement for completion of the Professional Development Series in Emergency Management

      FEMA
      Jan 2011
    • Certified Stormwater Inspector (CACEO-CSI)

      National Stormwater Center
      Jul 2025