Gaurav Sengar

Experience

• 

  RoboPathshala

  May 2016 - Oct 2016

  Intern Assistant

  Provided training to students keen in learning robotics. Worked in rasberry pi, aurduino, microcontrollers, sensors and providing electronic hardware solutions.

• 

  Concentrix

  Jun 2018 - Jun 2021

  Information Technology Support Engineer

  * Experienced in ITIL framework with vivid knowledge of change, problem and incident management.* Hands-on experience on Active Directory, Azure AD Sync, Security Groups, DNS, DHCP and group policy management.* Managing Windows Virtual Desktop via Nerdio Manager, Deploying VM's, Node pools.* Configuring and managing PBX servers, Avaya LDAP directory.* Managing Onboarding of Employees, Creating bulk user accounts, setting up MFA's, configuring workstations and setting up firewalls.* Performing troubleshooting with user access, Network, Printer, Hardware related issues* Creating and maintaining SOP's for the process. Show less

• 

  IT BY DESIGN

  Jul 2021 - Nov 2023

  * Hands-on experience with Managing/Monitoring/Upgrading client infrastructure. * Administrating On-premises, Hybrid and Cloud Infrastructures. * Managing & Deploying VMware/Hyper-V Infrastructure ( Vcenter, Vsphere & EsXi hosts)* Migrating In house applications / servers to Microsoft Azure Cloud. * Working on Cisco ASA , Sonicwall Firewall , Meraki . * Managing physical servers(E.g HP ILO/DELL IDRAC)* Working on problem tickets & Providing root cause analysis* Setting up automation for the workflow via Power Automate* Troubleshooting Group Policies Management, Network, Active Directory, DHCP, DNS, MFA ,* Storage (NAS/SAN) and other server related issues. Show less

  • Senior NOC Engineer

    Jul 2022 - Nov 2023

  • Network Operations Center Engineer

    Jul 2021 - Jun 2022
• 

  Sopra Steria

  Nov 2023 - now

  Cloud Infrastructure Expert