
Emma Moate
Assistant Manager

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About me
Senior Communications Officer at Canada Revenue Agency / Agence du revenu du Canada
Education

Longfields Davidson Heights Secondary School
2011 - 2017
University of Ottawa
2017 - 2021Honours Bachelor of Arts Communications and Political Science
Experience

Purple Cow
Mar 2016 - Jan 2018Assistant Manager-Worked as a team member performing cashier duties, product assistance and cleaning-Trained 6 new employees; created a friendly environment for customers-Processed large chocolate orders for customers-Stocked and rotated inventory regularly-Performed opening and closing duties and organized the store daily
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Health Standards Organization (HSO)
Apr 2018 - Dec 2018Summer Student-Helped update the corporate glossary for Activation Services department-Wrote a SWOT analysis to highlight ways in which organization could improve it's new software-Drafted technical reports for Canadian Accreditation by inputting data from Excel into a Word document report-Wrote a user guide to guide clients when using new [pro]gress software, with pictures-Critiqued new software, provided extensive feedback and suggestions on how to better improve it-Drafted and published over 100 leading practices in French and English into the HSO Leading Practice Library-Drafted and printed Leading Practice certificates, approved by the CEO-Researched and helped write a case study-Assisted in designing an internal department web page for Activation Services Show less

Canada Revenue Agency - Agence du revenu du Canada
Apr 2019 - Dec 2019Junior Marketing / Communications Officer-Wrote the first draft of a project charter and gained a thorough understanding of project management-Analyzed a parliamentary report and took the lead in writing our team’s response-Aided in developing a research paper for the Commissioner-Built consultation packages for the senior management tables of the five regions by collaborating with others, analyzing data, and developing engaging consultation questions-Developed a visually appealing one pager aimed towards employees to explain upcoming policy changes-Drafted a business case for a project pilot-Reviewed the updated Procedures for Staffing and Procedures for Recourse to ensure that there were no errors-Wrote an engaging job ad on GCconnex to attract potential candidates Show less

Public Safety Canada | Sécurité publique Canada
Jan 2020 - Apr 2020Junior Communications Officer-Developed a variety of internal and external communications products (social media plans, news releases, InfoBulletin articles, funding announcements)-Lead a divisional daily wellness newsletter as a way to uplift employees during the COVID-19 pandemic-Led a mythbusters campaign to expose common misconceptions around bullying-Coordinated the creation of a graphic video between the strategic communications, social media and creative teams-Updated web content for the Canada Centre for Community Engagement and Prevention of Violence on the Government of Canada website Show less

Canada Revenue Agency - Agence du revenu du Canada
May 2020 - nowHR Policy & Programs Advisor
Pen to Paper Editing
Oct 2022 - nowEditorPen to Paper was designed with the goal in mind to help people find their voice in their writing and help put their thoughts onto paper. You can learn more on Instagram @pentopaperediting.
Licenses & Certifications
- View certificate

Prosci® Certified Change Practitioner
ProsciOct 2020
Honors & Awards
- Awarded to Emma MoateFinalist for the Michelle C. Comeau HR Leadership Award Michelle C. Comeau Human Resources Leadership Award May 2021
Volunteer Experience
Writer
Issued by Fight4Freedom on Jun 2022
Associated with Emma MoateSoccer Coach
Issued by Onside Athletics on May 2022
Associated with Emma Moate
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