Mohammad Sharukh

Experience

• 

  AL MAHA Projects Co.

  Mar 2015 - Mar 2018

  Accountant and Customer Service Executive

  Duties & Responsibilities:• Preparing Daily report which includes (daily expense, daily profit ).• Salary payments to all the employees according to WPS system.. All the other admin Works like, Employee time in and out , Employee Benefits, Bonus and all the Admin works related to employees• petty Cash Handling • Daily Book Keeping, Daily Accounts, Daily cash and other Transaction in short all the daily accounting works.• Responsible for maintaining petty cash and other accounts in bank• Preparing Bank cheque and payment Vouchers.• Prepares and submitting Daily cash report and Monthly cash report .• Bank Reconciliation.• Apart from Being an Accountant Played a Major Role in Customer Service by Attending customers and clearing their queries Regarding Visas in ENGLISH, ARABIC AND other languages.• Attending the Customers through Telephone and clearing their issues Regarding Worldwide Visas.• Responsible for Increase of Sales of Visa Service rapidly for the company. • Maintaining Credit Client details regularly and enquiring about their payment on time.• Preparing monthly report.• All the admin works like checking the employees timings (entry and exit from office), overtime, etc, all the other admin works• Visiting bank often and enquiring about the transfers of money, salaries etc.• As the head of the visa service. played a main role in Customer Service..• Monthly meeting with the General manager and discussing about future business development, New Ideas and techniques for the future.• In short Played a major role in the profit of the company by dealing with all the works of the company. Show less

• 

  DHL Global Forwarding

  May 2018 - now

  • Complete Coordination of Transportation and Fleet of Import OFR operations• Manage and planning for daily Shipment for Customs Clearance, Loading and Delivery.• Engaging with Customs Clearance Officer, Understanding the challenges and advising solutions and clearing the cargo smoothly without any hassle.• Continuous Follow up on the Shipments and make sure we deliver the cargo on time to the customer.• Ensure timely delivery of shipments while adhering to customs and regulatory requirements• Handle customer inquiries and resolve issues promptly to maintain customer satisfaction• Streamline processes to improve operational efficiency and reduce costs• Collaborated with other departments such as Sales and Finance to ensure alignment with the company's overall goals and objectives.• Analyzed data related to the OFR Import Operation and the Customer Service Team to identify trends, areas for improvement, and opportunities for growth.• Monitoring the performance of the billing process by setting performance metrics, conducting regular performance reviews, and identifying areas for improvement.• Undertook various other tasks and responsibilities as required to support the smooth functioning of the OFR Import Operation and customs Clearance. Show less Main Accountabilities• Prepare all kind of Customs Declarations according to Qatar Customs regulations.• Onsite Brokers to ensure customs clearance activities and inspections are done on timely manner.• Onsite Brokers to ensure Inspection is done in a safe way, goods are properly packed and re-packed after inspection.• Onsite Brokers to report any incompliance matter or any damage or loss of the items.• Classify goods according to tariff coding system.• Examine product information to ensure compliance with regulations.• Pay, or arrange for payment of, taxes and duties on shipments.• Prepare and process import and export documentation according to customs regulations, laws, or procedures.• Clear goods through customs and to their destinations for clients.• Coordinate logistics or other business operations.• Calculate duty and tariff payments owed on shipments.• Calculate data to inform organizational operations.• Stay abreast of changes in import or export laws or regulations by reading current literature.• Update knowledge of legal or regulatory environments.• Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.• Coordinate regulatory documentation activities.• Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.• Advise others on legal or regulatory compliance matters.• Monitor or trace the location of goods at customs area.• Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.• Post bonds for the products being imported or assist clients in obtaining bonds.• Maintain relationships with customs officials in other ports to expedite clearing of cargo.• Develop business relationships.• Apply for tariff concessions or for duty drawbacks and other refunds.• Prepare regulatory or compliance Show less

  • Ocean Freight fleet and transportation specialist

    Jan 2024 - now

  • Customs clearence officer

    May 2018 - Jan 2024