
Haley Carpenter
Coordinator, Business and Member Services

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About me
Service and Leadership | Higher Education | The University of Alabama
Education

Georgia State University
2020 - 2022Master of Science - MS Sport Administration
The University of Alabama
2002 - 2006Bachelor's degree Secondary Education and Teaching
Experience

Mississippi University for Women
Dec 2012 - Dec 2016Coordinator, Business and Member ServicesI served as the Coordinator for Business and Member Services at the Mississippi University for Women, located in Columbus Mississippi. During my four years at The W, I managed all aspects of Campus Recreation memberships and member services, including facilitating locker and towel rental services, training Membership Office student personnel, and developing and evaluating member policies and procedures.

Georgia State University
Jan 2017 - Sept 2019Coordinator, Indian Creek Recreation AreaWhile at Georgia State University, I was the Coordinator of the Indian Creek Recreation Area. In that role, I managed the master reservation schedule for staff, equipment and facility needs. I also managed all events that occurred, including reservation requests, event set-up, access for groups and catering, audio/visual equipment, clean-up, and collection of payment and fees.

Emory University
Sept 2019 - Sept 2021Coordinator, Memberships and External OperationsI joined Emory University in September, 2019. I was responsible for the oversight of memberships and operations at the George W. Woodruff Physical Education Center (WPEC) and assisted at the Student Activity and Academic Center (SAAC). This included providing customer service to over 1,000 WPEC members, managing all aspects of rental lockers, tracking online membership sales, and assisting in the promotion, marketing, and selling of memberships. This position also oversaw all aspects of internal and external operations for summer camps, as well as working with campus partners for large-scale, campus wide events at the WPEC and the SAAC. Show less

The University of Alabama
Sept 2021 - nowAs the Coordinator of Facility Operations, Events and Scheduling, I am responsible for directly overseeing all aspects of daily duties related to facility scheduling and coordination of requests for multiple indoor and outdoor facility spaces managed by the Department of University Recreation (UREC), which includes the Student Recreation Center, Witt Student Activity Center, Aquatic Center, Outdoor Pool Complex, Intramural Field Complex, and tennis courts. I work to accommodate internal department events, special events, camps, and general public requests, communicating with customers to ensure events are well coordinated and all needs are met. I oversees scheduling, coordination and conformation of all UREC reservations, revenue accounting, risk management, issuance and maintenance of sports and fitness equipment inventory, policy enforcement and injury management, as well as fostering an environment of diversity, inclusion and outreach through both programs and services offered. Show less
Assistant Director, Center for Service and Leadership
Aug 2024 - nowCoordinator, Facility Operations Events and Scheduling
Sept 2021 - now
Licenses & Certifications

Basic Life Support (BLS) Instructor
American Heart AssociationFeb 2020
First Aid/CPR/AED Instructor
American Red CrossMar 2018
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