
Nishant Kumar

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About me
Customer Success Manager | Driving initiatives Focused on Customer Success and Growth | Partners Ecosystem - Cloud & SaaS | ICS Business.
Education

Savitribai Phule Pune University
2005 - 2006Post Graduate Diploma Material and Logistic Management A+
Pune University
2004 - 2006MBA Sales and Marketing. A+Activities and Societies: Member of pune Management Association.

Vinoba Bhave University
2000 - 2003B.Com (Hons) Accounts A+
Experience

Reliance Communications
Jul 2006 - Aug 2012• Drove business and ensured sustained growth, focused on achieving /Surpassing sales targets; expanded business reach and created new sales / leads opportunities.• Managed Enterprise sales voice and data in Maharashtra & Goa circle.• Managed a team of 20 sales associates in the retail broadband business.• Maximized sales performance through delivering an exceptional customer experience, people management and cost control.
Manager Enterprise Sales
Apr 2009 - Aug 2012Asst. Manager
Apr 2007 - Mar 2009Management Trainee
Jul 2006 - Mar 2007

Ricoh UK
Aug 2012 - Jun 2020Minosha India Ltd (Formally Known Ricoh India Ltd ). Name changed. • Managed Ricoh India Ltd relationship for a defined set of Global Major Accounts.• Management of Ricoh India engagement with Ricoh Global Services and other Ricoh operating companies internationally.• Collaborated with sales, marketing, and other key stakeholders to understand customer insights and executed customer-centric market/sell plans and programs, which increased the sales and margin growth by 60%.Awarded "Top Sales Leader of the Year" in 2015, 2016, and 2017 and qualified for the winner’s club (international trips to Europe, South Africa, and Dubai). Show less
Major Account Manager
Apr 2020 - Jun 2020Senior Territory Manager
Apr 2016 - Mar 2020Territory Manager
Aug 2012 - Mar 2016

Konica Minolta Business Solutions India Pvt. Ltd.
Jun 2020 - Jun 2023Senior Account Manager Global Sales.Assist and advise key stakeholders on the structure and development of commercial bids to maximise business profitability on the commercial propositions spanning multiple geographies.Creating and implementing detailed and comprehensive account business plans in line with the company’s strategy for the set of accounts.

Tata Tele Business Services
Jul 2023 - nowPartner Manager Cloud and SaaS business.Managing and establish relationship with Partner and OEM ecosystem.Shaping value propositions for product and services for Tata Teleservices products and services for voice and data and Technology, Cloud Services, SaaS, Google Workspace, Microsoft Azure and Microsoft 365.Mentor and train Chanel partners and sales force team to ensure productivity and revenue targets are met.Delivering impactful sales presentations, demonstrations, conducting evaluations, preparing proposals, responding to RFPs, Tenders, etc. as part of sales goals.Build and drive new and strategic go-to-market plans to meet company growth and market share goals.Utilize technical expertise of team to develop and execute thorough training. Show less
Licenses & Certifications
- View certificate

Foundations of Digital Marketing and E-commerce
GoogleOct 2022 
Microsoft
Cloud Security Alliance
Languages
- enEnglish
- hiHindi
- maMarathi
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