Moustafa Hilal

Experience

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  El mansoura automotive

  Apr 2011 - Apr 2015

  Supervisor

  Understands automobiles by studying characteristics, capabilities, and features❖ Meeting prospects at community activities; greeting drop-ins; responding to inquiries❖ recommending sales campaigns and promotions.❖ Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.❖ Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.❖ Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.❖ Provides sales management information by completing reports.❖ Updates job knowledge by participating in educational opportunities; reading professional publications.❖ Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.❖ Achieving targets and Company’s Main goals while preserving company’s main policies. Show less

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  Samir alryan automotive

  Apr 2015 - May 2017

  Supervisor

  Understands automobiles by studying characteristics, capabilities, and features❖ Meeting prospects at community activities; greeting drop-ins; responding to inquiries❖ recommending sales campaigns and promotions.❖ Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.❖ Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.❖ Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.❖ Provides sales management information by completing reports.❖ Updates job knowledge by participating in educational opportunities; reading professional publications.❖ Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.❖ Achieving targets and Company’s Main goals while preserving company’s main policies. Show less

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  Damas Jewellery

  Oct 2018 - Nov 2021

  Sales Consultant

  Delivering the ultimate luxury customer experience all the time, especially to our high end customers, focus on international brands：Robertocoin Marco Biego, Forever mark, FOPE. Top achiever sales at Damas 2019 Abu Dhabi. ❖ Responsible for the workshop between the store and the supplier vendor and delivery reports from the source till it reach the shop❖ Utilize the higher levels of sales and service to maximize sales performance alterations❖ and special requests to ensure customer satisfaction❖ Greet all customers entering the shop, assess and understand their requirements;❖ ensure no customer is unattended;❖ Provide all required product and price information to the customer and effectively❖ close to the sale❖ Prepare invoices without any corrections or over-writing for all sales made❖ Receive repair orders from customer follow up on the repair orders for timely delivery❖ Prepare and submit the daily sales report to the area manger❖ Ensure prominent and display of all advertising in the POS material in the shop Show less

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  MG Motor AE

  Dec 2021 - now

  Automotive Sales at Ali & Sons Abu Dhabi

  Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.Taking customers on test drives and demonstrating vehicle features.Building a rapport with potential customers to improve the possibility of a sale in the future.Maintaining a customer database and communicating with them.Assisting customers with completing the relevant paperwork required for a successful sale to be processed.Maintaining reporting structures´and recording sales and inventory on our CRM software.Collaborating with team members to reach sales targets.Assisting with the set up of showroom and promotional displays. Show less