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Anthony Mai

Anthony Mai

FOH

Followers of Anthony Mai171 followers
location of Anthony MaiPortland, Oregon Metropolitan Area

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  • Timeline

  • About me

    Customer Service Representative at Lineage Logistics

  • Education

    • Mt. Hood Community College

      2017 - 2019
      Associate of Science - AS Accounting 3.33 GPA

    • Oregon State University

      2019 - 2021
      Bachelor's Degree Business Administration and Marketing

  • Experience

    • PANDA EXPRESS GOURMET CHINESE FOOD

      Jun 2017 - Sept 2019
      FOH

      • Served customers with quality food/service• Developed cash handling skills• Consistently made sure the restaurant was cleaned and organized• Maintained a great relationship with peers/management• Developed teamwork skills by constantly working in a team environment

    • Lineage Logistics

      Nov 2021 - now
      Customer Service Representative

      ▪ Created & processed 150+ inbound/outbound customer orders per week ▪ Coordinated availability of product and schedule for daily shift with warehouse team ▪ Handled billing inquires including payment processing, refunds, adjustments, and account updates accurately and efficiently ▪ Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information ▪ Average 200+ closed customer requests on Salesforce per week ▪ Recognized as top performer based on consistently high levels of customer satisfaction ratings (average 4.5/5) Show less

  • Licenses & Certifications