Anthony Mai

Anthony Mai

FOH

Followers of Anthony Mai171 followers
location of Anthony MaiPortland, Oregon Metropolitan Area

Connect with Anthony Mai to Send Message

Connect

Connect with Anthony Mai to Send Message

Connect
  • Timeline

  • About me

    Customer Service Representative at Lineage Logistics

  • Education

    • Mt. Hood Community College

      2017 - 2019
      Associate of Science - AS Accounting 3.33 GPA
    • Oregon State University

      2019 - 2021
      Bachelor's Degree Business Administration and Marketing
  • Experience

    • PANDA EXPRESS GOURMET CHINESE FOOD

      Jun 2017 - Sept 2019
      FOH

      • Served customers with quality food/service• Developed cash handling skills• Consistently made sure the restaurant was cleaned and organized• Maintained a great relationship with peers/management• Developed teamwork skills by constantly working in a team environment

    • Lineage Logistics

      Nov 2021 - now
      Customer Service Representative

      ▪ Created & processed 150+ inbound/outbound customer orders per week ▪ Coordinated availability of product and schedule for daily shift with warehouse team ▪ Handled billing inquires including payment processing, refunds, adjustments, and account updates accurately and efficiently ▪ Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information ▪ Average 200+ closed customer requests on Salesforce per week ▪ Recognized as top performer based on consistently high levels of customer satisfaction ratings (average 4.5/5) Show less

  • Licenses & Certifications