Tom Fallon Tech IOSH

Experience

• 

  Royal Mail

  Jul 1987 - Sept 1993

  Postman

  General Administration Messenger DutiesPost Room ActivitiesWalk SortingPostman Duties

• 

  Cheapside Carriage Company

  Sept 1993 - Jan 1996

  Chauffeur

  Driving assignments for a city based cliental, including Royal Mail, displayed proffessiolism in the form of ultimate discretion whilst in the company of various high profile public figures.Excellent driving skillsExcellent customer care skillsExcellent timekeeping Basic knowledge of vehicle maintenanceGeographical and route knowledgeThe ability to deal calmly with unexpected circumstances or delays

• 

  Royal Mail

  Jan 1996 - May 1999

  Office Administrator

  Purchasing and supplying of uniforms.Dealing with internal/external customers.Managing staffing levels.Integral part of a busy logistics hub.Various driving duties.

• 

  Post Office Ltd

  Jan 1999 - now

  National Health, Safety & Wellbeing lead for Post Office Supply Chain.ROSPA trained in NEBOSH general certificate, I am providing inspirational leadership in the areas of Health, Safety & Environment ensuring Health, Safety, Wellbeing and the environment are prioritised at all levels of the business, championing innovations to drive our risk to HS&E and ensuring KPI’s are met or exceeded and that processes are consistently applied.Reporting to the senior leadership team, including strategic development, operational performance and organisational efficiency, in addition manage and develop and maintain a high-performing, trusted and safety focused team of local safety champions across the network.The national lead for absence management, develop and lead a team of regional managers, i am able to advise on complex cases and how to manage or where to escalate, collaborating with Senior Occupational Health Advisor to offer clinical support with successful outcomes. Show less Responsible for the day to day transport operations covering the Central Region for Post Office.Manage a large and complex mixed fleet of specialised vehicles. Ensuring company compliance of all transport policies, legislation and procedures.In addition to my responsibilities, I hold the following roles:National Transport Manager representative at POL National Road Risk Forum.The successor to the National Road Risk Manager.National account lead for "How`s My Driving", the road safety initiative.National lead for the collation of BT Fleet improvement opportunity meetings.National account manager responsible for supply of specialist security vehicle & building key & locks.Excellent track record in Union relationships in a unionised environment. Lead a team of Drivers, Admin, security field engineers, performing HR duties, Pay & Leave.Member of the FTA Freight Council & West Midlands Combined Authority Strategy Council.Member of PRISM, the Post Office LGBT diversity steering group.Mental Health Ambassador for POL Network.I Focus on DVSA critical measures. Including quarterly Driver`s License Checks.I ensure that all vehicles are maintained and serviced,evidenced to audit Internal & External standards.Responsible for all H&S including Road Traffic Incident Collisions, QBE Trained in Road Traffic Collision Investigation.I organise and carry out random vehicle gate checks to evidence compliance, reduce my road risk.Regularly liaising with the delivery manager to ensure a smooth running of both departments this Identifies operational issues, potential problems and any savings opportunities.Managing, monitoring and developing a team of drivers and line managers, by being the first point of contact for all drivers, I efficiently manage this team. Appraising staff performance and also taking disciplinary measures when required.Provide drivers with a full debrief, including tacho analysis. Show less • Effectively manage a change process.• Support the Head of Strategy to engage and challenge team to understand the rationale for change and to fully support the business transformation strategy.• Effectively manage staff through the business redundancy programme through briefings and face to face consultation meetings.• Effective communicator, experience of writing and editing articles and internal publications.• Demonstrable maturity and professionalism with a proven ability to deliver success. Show less • Responsible for over 221,000 annual services specialising in High Value delivery and collection in a secure environment over a territory of 18,000 square miles.• Maintaining a Customer Database of 2161 sites across the Midlands region. • Excellent document control, processing over 1,600 service contract changes annually. • Champion new, creative ways of working and communicating with internal and external customers.• Succession to the National Customer Service Manager POL Ltd. Show less Ensured financial targets were met.Levels of customers service are achieved and maintained.Achieved operational effectiveness within the Branch.Proactively and professionally manage customer relationships, delivering superior customer satisfaction at all levelsEnsure compliance with all Company Programmes, Processes and Proceduresday-to-day management, recruitment, retention, motivation, training and development of employeesensure that Health and Safety Policies were clearly understood and implemented.Provided succession for the Operational and Unit Managers. Show less

  • SEW & Business Continuity Support Manager

    Apr 2021 - now

  • Health Safety & Wellbeing Lead

    Feb 2019 - Apr 2021

  • Transport Manager

    Nov 2016 - Jan 2019

  • Engagement & Change Role

    Feb 2014 - Nov 2016

  • Customer Service Manager

    Nov 2013 - Nov 2016

  • Health and Safety Manager

    Feb 2012 - Nov 2016

  • Compliance Manager

    Feb 2012 - Nov 2016

  • Logistics Manager

    Apr 2003 - Nov 2012

  • Crewmember

    Jan 1999 - Apr 2003