
Leandro Correia
Collection Analyst

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About me
Sales Operations Manager for LATAM & Market Intelligence Specialist
Education

UNINOVE
2000 - 2004Bachelor of Business Administration (BBA) Business Administration and Management, General
Fundação Getúlio Vargas
2008 - 2010Master of Business Administration (M.B.A) Financial and Economic Management
FIA Business School
2021 - 2023Master of Business Administration (M.B.A.) Business Intelligence
Experience

GE Capital
Feb 2005 - Mar 2008Collection AnalystExperience in the collection area, focusing on recovery, seeking to achieve the receipt projections established by the organization. Preparation of collection results presentations for national and international management and board. Development of alternative processes to reconcile the bases, allowing better control, identifying opportunities for improvement in critical points in a timely manner for resolution, implementation of new billing advisory services and process automation (advice x company), contact with customers (external and internal) , in order to ensure that the company's requests and specifications are being met. Show less

Volkswagen Financial Service
Mar 2008 - Jun 2009Strategic Planning AnalystI worked for strategic planning and management information dept., focused on costs and recovery projections, headcounts, budgets and collection performance. Preparation of collection performance presentations to management and board of directors. Validation of database and implementation of Collection Data Mart, development of reports and controls in database (DataMart), mapping of internal processes of the bank.

ABB Brasil
Oct 2009 - Oct 2019Business Development department – I was responsible for build data, reports and insights for the business areas, in order to support decision making regarding the company's competitiveness and market positioning. Data analysis and recommendations for decision making that ensure better results for the company. Monitoring of tactical and strategic business actions, through the preparation and updating of management reports. Support the Management in the development and construction of strategic planning cycles using good market practices, aiming to establish goals, mobilize actions and contribute to assertive decision-making. Carry out market intelligence and business insights through studies of the economic scenario and sectorial analysis – Energy, Industry and Infrastructure and Transport – to support decision-making by the boards. Structure and present competitive analysis by monitoring the periodic results of the main players in the sector. Provide information and strategic analysis to managers and executives, through the preparation of local diagnoses presented in the format of reports, presentations or other tool, in order to provide decision makers with a transparent view of their business and improve the business. Show less Business Development department – Collect, compile and analyze market data to feedback to Divisions and Management on macroeconomic changes, commercial trends, competitive activities, opportunities and challenges with the aim of maximizing company’s long-term growth potentials, developing and follow company’s strategy inside Brazil and also in the region ( South America and Caribbean); in collaboration with Divisions to collect and analyze customer, competitor, and product data to gain correct knowledge of BU/product market position and to develop and execute Division/BU market strategies accordingly. Business development dept. cost controlling. Show less Treasury Center department - was responsible for ALFA Report, a tool for planning and strategic projection of company's cash flow, in order to anticipate results and allowing corrective and preventive actions, influencing directly on the cash decisions of ABB group, weekly reported to group headquarter. Daily monitoring and analysis of risks from treasury financial activities and if there is any exchange, interest or market risk, quickly identify the source of problem and seek the most appropriate solution. Development of the company's financial exposure report; SOX controlling; preparation and analysis of currency exposure (dept. x bank); preparation of presentations and reports to the Treasury committee, preparation of presentations and reports for management team. Show less
Market Intelligence Specialist
Nov 2018 - Oct 2019Senior Sales Support Analyst
Dec 2013 - Nov 2018Financial Analyst
Jan 2011 - Dec 2013Financial Analyst
Oct 2009 - Jan 2011

Hitachi Energy
Oct 2019 - now• Leading and developing a group of Sales Operations Specialists securing a high service level for the entire Marketing & Sales Community in the Region.• Implement and operationalize the end-to-end M&S processes and support infrastructure in the region. Applying OPEX methodologies and providing solutions and services for all M&S units including Function, Business Units, Hubs and Product Groups.• Liaise with Sales Operations stakeholders specially M&S Process team to keep, update, communicate and train processes and tools knowledge in the region. • Capture and document business demand addressing areas of improvement or gaps in ways of working, processes, tools, etc.• Support deployment of voice of the customer (VoC) activities for M&S processes & tools in the region. Monitor and report to management.• Lead continuous improvement initiatives at global and region level.• Monitor data quality and follow up consistency and accuracy of M&S dashboards. Proactively driving and recommending improvements.• Provide analytical support to turn data into action. Proactively providing insights and recommendations to the key region stakeholders.• Main responsible for Tools Adoption within the region. Lead and localize adoption initiatives in the region. Ensuring adherence for a process discipline culture.• Enable the M&S community in the region to increase productivity and customer-facing time to efficiently deliver both top- and bottom-line growth. Show less Marketing & Sales for Brazil – I’m responsible for build data, reports and insights for the business areas, in order to support decision making regarding the company's competitiveness and market positioning. Data analysis and recommendations for decision making that ensure better results for the company. Monitoring of tactical and strategic business actions, through the preparation and updating of management reports. Support the Management in the development and construction of strategic planning cycles using good market practices, aiming to establish goals, mobilize actions and contribute to assertive decision-making. Carry out market intelligence and business insights through studies of the economic scenario and sectorial analysis – Energy, Industry and Infrastructure and Transport – to support decision-making by the boards. Structure and present competitive analysis by monitoring the periodic results of the main players in the sector. Provide information and strategic analysis to managers and executives, through the preparation of local diagnoses presented in the format of reports, presentations or other tool, in order to provide decision makers with a transparent view of their business and improve the business. Show less
Sales Operations Manager for LATAM
Dec 2021 - nowMarket Intelligence Specialist
Oct 2019 - now
Licenses & Certifications
- View certificate

Certificação Executiva: Desenvolvimento de Negócios, Liderança e Networking
FIA ONLINEJul 2021 
Inteligência de Mercado
FIA - Labfin ProvarJul 2021
Mercado de Cambio Brasileiro
ANBIMA Certificação e EducaçãoNov 2011
Microsoft Power BI
Impacta TecnologiaFeb 2020
Yellow Belt Lean 6-Sigma
Setec Consulting GroupApr 2019
Change Management Certification Program
Prosci ANZDec 2016
Languages
- inInglês
- esEspanhol
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