Jenna Lynn Warner

Experience

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  High Steppin' Country

  Jan 2005 - Jan 2006

  Performer

  For two summers, I was a performer in High Steppin' Country, a variety show at Lakewood Camping Resort. We performed selections of songs from all different genres: 80s, gospel, patriotic and country.

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  Chick-fil-A-Franchise

  May 2006 - Jan 2007

  Welcomed guests into the restaurant and directed them to either the self-serve or full-service side. Took and filled orders on the self-serve side and the full-service side. Billy Thompson, my operator at Truett's Grill McDonough, helped me secure this summer job while I worked in a variety show in Myrtle Beach for the summer.

  • Team Member

    Jan 2003 - Jan 2007

  • Team Member

    May 2006 - Aug 2006
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  Follett Higher Education Group

  Nov 2007 - Dec 2008

  University of Georgia Bookstore Textbook Clerk

  Maintained communications with professors regarding textbook usage for the semester and assisted customers with information about products and prices.

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  Kiss My Tiara

  May 2008 - Aug 2008

  Cashier

  My summer retail job between semesters of college. Organized the store and inventory and assisted customers with information about products and prices.

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  Hilton Garden Inn

  Jan 2009 - Feb 2011

  Guest Services

  Performed clerical duties such as copying and scanning documents and provided excellent customer service while checking guests in and out of the hotel.

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  A Friend's House - A Home for Children in Crisis

  May 2011 - Apr 2012

  Completed administrative tasks to assist employees in various positions throughout the organization. Special assignments related to helping the organization meet grant requirements and creating a volunteer database. Other responsibilities included creating brochures and flyers for fundraising events, coordinating volunteers and donations and planning outings for the residents.

  • Administrative Assistant

    Aug 2011 - Apr 2012

  • Intern

    May 2011 - Jul 2011
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  Children's Healthcare of Atlanta

  Feb 2012 - Apr 2012

  Annual Events Administration Intern

  Assisted with event planning and execution of Let’s Lunch for Hughes Spalding fundraising event. Other duties included managing donor relations and creating special event materials.

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  Southern States Police Benevolent Association

  Apr 2012 - Apr 2018

  Served as the primary point of contact for all public relations and communications inquiries, including managing all press releases, creating advertisements, distributing enterprise email campaigns and utilizing social media channels. Presented at division board meetings across the Southeast while cultivating memberships through interactions with board members, donors, sponsors and vendors. Duties also included event coordination for the Race for the Fallen Glow Run, benefiting families of fallen law enforcement officers through the Police Benevolent Foundation, and serving as editor of The Blue Review, an annual magazine with a circulation of over 48,000. Show less

  • Director of Public Relations

    Oct 2016 - Apr 2018

  • Public Relations Coordinator

    Aug 2013 - Oct 2016

  • Communications and Public Relations Assistant

    Apr 2012 - Aug 2013
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  Georgia Bankers Association

  Jun 2018 - Mar 2022

  Professional Development Coordinator

  Meeting and events team lead for bi-annual symposiums, professional development seminars/webinars, roundtables and peer groups for bankers across the state of Georgia. I assisted in the planning and execution of conferences, schools and premiere events, including Annual Meeting, Leadership Conference, Women in Banking Conference and the Georgia Banking School. My tasks included composing, designing and distributing marketing materials for events via email, articles, branded collateral and various print materials. I also enjoyed organizing a number of internal staff meetings and celebrations. I served as the project manager for the company-wide adoption of Zoom, Slack and Cvent, event registration software. I continued to provide ongoing support and training as the application administrator. Show less

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  Cvent

  Mar 2022 - now

  Project Manager II

  Manages projects for Enterprise clients across single and multiple eventsProvides advice, consultation, and training to clients based on industry best practicesProvides direct best-in-class technical service based on project timelinesWorks with the project team, including business analysts, event builders, web designers, onsite/virtual event technicians, and more to ensure adherence to timelines and budgetsWorks with external clients, sales and internal project teams to identify, assess, and document client requirementsPlans onsite engagements with the assistance of the onsite execution teamWorks with third-party vendors to quote, order and manage event-specific materialsPlans the execution of virtual and/or hybrid events through Cvent technologyCoordinates resources across multiple Cvent tools or third-party vendors as neededManages teams in the US and India to meet client deadlines and goalsProvides exemplary customer service to client stakeholders and project team membersManages multiple concurrent projects from handover to project review; advising customers of best practice configuration, design and setup to achieve their business goals Show less