Lingrui Gao

Experience

• 

  Knoa's Distribution Inc.

  Jan 2015 - Jan 2016

  Accountant

  ● Managed and monitored warehouse inventory to ensure data accuracy● Analyzed monthly expense report and provided solutions to reduce company expenses● Managed the company bank accounts to maintain a healthy balance● Initiated and developed strategies to improve company efficiency

• 

  Design Source Intl

  Jan 2017 - Jan 2017

  Accountant

  ● Created invoices and coordinated with customers to ensure payment receiveness● Collaborated with logistics and sales manager to ensure inventory accuracy● Analyzed collection data and provided solution for collection strategy● Prepared required documentation for audits before the IRS deadline

• 

  Capital One

  Jan 2017 - now

  ● Manage regulatory requirements and controls● Manage Monthly Business Report to ensure stakeholders populate quality metrics● Collaborate with team leads to maintain process artifactsAccomplishments:● Automated metrics by creating a tableau dashboard● Improved escalation process by creating an Intake - Jira escalation tool● Improved multiple BAU processes by analyzing data● Created metrics to provide meaningful insights by analyzing processes and data● Led recurring meetings with tech, product and analyst team to resolve related issues Show less

  • Senior Business Analyst

    May 2023 - now

  • Process Manager

    Jan 2019 - May 2023

  • Quality Assurance Analyst

    Jan 2018 - Jan 2019

  • Investor /Default Reporting Analyst

    Jan 2017 - Jan 2018