Mohammed Imran Khan

Experience

• 

  Best Way Cash & Carry

  May 2007 - Mar 2012

  Store Supervisor

   Effectually developed vendor relationship and provided excellent services. Demonstrated creative skills with recognized window display and in-store layout for buying appeal  Potently developed highly effective marketing campaigns such as fliers at local events, involvement in the community and coupons to up-sale the cost  Consistently achieved financial objectives including sales goals and shrinked reduction. Provided customer service and developed reciprocal relationships with client  Adeptly reviewed store sale numbers, cost of inventory, operational expenses, and inventory losses; conducted inventory analysis to determine optimal stock levels  Proactively liaised with store manager to set up visually appealing layout for store merchandise; rectified issues with all staff departments Show less

• 

  The Blue Group - Qatar

  May 2013 - May 2017

  Store Manager

   Meticulously oversaw direct sales floor activities, ensured excellence in customer service and resolved store level problems. Quickly learnt new skills and applied them to daily tasks, improving efficiency and productivity; improved operations through consistent hard work and dedication  Efficaciously established sales goals, managed budget, devised sales forecasts and consistently maximized sales and profit Completed paperwork, recognizing discrepancies and promptly addressing for resolution. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting  Efficiently managed merchandise selection, windowed displays and stocking and communicated directly with the category managers. Developed new and low- performing sales associates, educated them on sales methodologies as they applied to the store offerings  Effectively supported sales floor by implementing process improvement, handled staff discipline issues and managed customer dissatisfaction Show less

• 

  The Blue Group - Qatar - Adidas

  May 2017 - Feb 2019

  Multi Store Manager

   Skillfully oversaw daily operations to ensure high levels of productivity and quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Effectually changed the layout in order to increase sales and store profitability in accordance to defined display criteria and store required rotation; regularly updated space allocation report  Organized and managed scheduled commercial actions and promotions, ensured the execution of planned activities and increased customer satisfaction by resolving issues  Prolifically organized and managed store personnel, assured sales areas control, identified priorities and promoted sales- oriented behavior Show less

• 

  The Blue Group - Qatar

  Mar 2019 - now

  Store Manager- Flagship Store

   Significantly supervised, trained and assisted employees like Sales Representative in customer service, store maintenance, product promotion and proper protocols. Delegated daily tasks to employees, streamlining daily progress and efficiency  Coherently increased sales by establishing goals, overseeing performance and mentoring staff. Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans  Proficiently appraised inventory levels and ordered new merchandise to keep quantities well-stocked. Reduced operational risks while organizing data to forecast performance trends  Adeptly performed audits regularly on own store and resolved any issues; assisted in carrying out annual stock counts and spot checks. Coordinated leadership workshops to educate team members on best practices to optimize productivity Tracked employee attendance and punctuality, ensured maximum client satisfaction, delivered exceptional customer service and provided efficient management of all POS transactions Analyzed hourly/daily/weekly sales performance, monitored selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, placed accurate orders, met stock performance objectives and maximized sales and sellout Prepared staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensured the effective communication of sales plans and set daily and hourly targets to the Shop/Department team Greeted customers, offered assistance and served them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolioMajor Achievement: Successfully applied the sales plans, increased total sales on an average by 15% each year Show less