Alexander Paris

Experience

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  Burger King

  Aug 2017 - May 2020

  Experienced team leader with a solid background in team management and providing exceptional customer service in high-stress work environments. Two years of experience guiding food service teams, coordinating workflow, addressing customer inquiries, and ensuring food safety compliance. Motivated teams to improve efficiency and meet corporate goals with strong leadership and problem-solving skills. As a team member, I worked on customer service and delivering quality service in fast-paced environments. I worked with cash and POS systems, order accuracy, hygiene, and food safety. I am a team player and problem solver who delivers incredible customer experiences. I'm a quick learner who can handle multiple tasks. I am dedicated to a strong work ethic and positive work environment.

  • Fast Food Team Leader

    Apr 2019 - May 2020

  • Fast Food Team Member

    Aug 2017 - Apr 2019
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  DealerFLEX

  Jan 2021 - May 2023

  Assistant Manager

  In my role as the Assistant Manager of Dealerflex, a valet company that partnered with Audi, I oversaw daily operations at the service center’s personnel made up of four individuals. The job entailed tagging and entering cars into computer systems, keeping the tidiness of premises by positioning vehicles in their given places. I was very good at customer service by welcoming customers and orienting them to the receptionists. Moreover, I ensured proper photography each car before check-in. In addition to service center activities, I was actively involved in the delivery of new cars between dealerships. This included taking care of all necessary documentation, ranging from check management and title transfer to delivery of receipts to the responsible public bodies, demonstrating my ability at detailed work and administrative duties. Show less

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  New Jersey Institute of Technology

  Jul 2022 - May 2023

  Cybersecurity Student

  I am enrolled in a cybersecurity program to hone my IT troubleshooting and security monitoring skills. The immersive and hands-on program allows me to respond to real-world scenarios through projects and lab simulations. I am utilizing my incident identification, documentation, and resolution skills to resolve issues successfully.Professional project highlights include:● Troubleshooting systems to ensure the proper application of permission filters, firewall rules, and active directory best policies on WindowsServer 2012 R2 and Windows 7/10 clients.● Minimizing vulnerability and threat risks in an operating environment by configuring and certifying that the established Group Policy Object (GPO) settings meet security requirements.● Analyzing a dense network structure to determine the proper use of subnetting, static and dynamic routing, VLAN segmentation, and the layout of OSPF.● Diagnosing initial network security levels on Cisco devices by verifying ACLs, port assignments, and strong credential encryptions to ensure availability and integrity throughout the network. Show less

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  ZT Systems

  May 2023 - May 2024

  System Technician

  As a System Test Technician, I excel in conducting comprehensive system tests, identifying errors, and troubleshooting issues with precision. I am well-versed in system hardware repairs, following proper procedures, and performing system failure analysis to deliver effective solutions. My expertise in executing test scripts, analyzing failure, and managing system repairs ensures optimal performance and reliability. Strong communication and collaboration skills enable me to explain and escalate issues impacting systems to relevant peer technicians, team leads, and supervisors. Show less

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  Microsoft

  Dec 2023 - Jan 2024

  Datacenter Technician

  As a Data Center Technician at Microsoft, I quickly adapted to the fast-paced environment, handling real-time server maintenance, troubleshooting, and physical repairs to keep systems running smoothly. I worked closely with the local data center team to improve operations and used the ServiceNow ticketing system to manage tasks efficiently. Through testing and hands-on repairs, I helped maintain server reliability and occasionally tackled complex compatibility issues or updated outdated infrastructure to improve performance. Show less

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  US Army

  May 2024 - Oct 2024

  Infantry (Basic Training)

  A disciplined and goal-oriented professional with military training as a foundation for teamwork, physical fitness, and flexibility. Gained experience with adhering to specific protocols, paying attention to detailed instructions, and working under time constraints. Exhibited resilience, solid communication skills, and functioning in high-stress situations. Driven by discipline, integrity, and personal growth.