Wasif Ul Haq

Experience

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  Oil & Gas Development Company Ltd

  Jun 2002 - Dec 2006

  Data Acquisition Engineer
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  Jazz

  Jan 2007 - Dec 2007

  Core Networks Engineer
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  Du

  Jan 2008 - Jun 2022

  Drive ENT, CE and VVIP department relationship with IT, collect and prioritize their demands and handover them to ‘IT Design and Delivery’ OR ‘Configuration and Fast Track Delivery’. Collaborate to ensure timely and in-scope delivery of products and services. Complex strategic directions and planning in order to improve the quality of managed services delivery, while reducing the total cost of ownership for du and to enhance the overall customer experience. Ensure full set of requirements (both business and technology) properly communicated and actively coordinate within IT to detail and accurately define the business demand providing optimum IT solutions Collaborate with assigned business units on prioritization of demand to constitute delivery schedules based on available IT capacity and IT capabilities Coordinate demand functions across the organization (e.g. IT, ND, TSRM) for cross functional initiatives while requirements are being defined, detailed, assessed  Oversee allocation and categorization of assigned business units (ENT, CE & VVIP) demands to MSP and configuration & fast track delivery team Oversee both Opex propositions and Capex initiatives across ENT, CE & VVIP domainsto plan a centralized IT delivery roadmap  Provide input for the definition of the delivery roadmap based on process track, technical complexity and available IT capacity Provide input on enhancements pertaining to issues encountered as part of the various support activities along the demand management  Ensure that demands timelines are respected and highlight the risks if this is not achievable to management Provide input on IT capacity requirements to support a future-proof capability development program aimed at achieving business requirements through introduction of new systems and capabilities Show less • Leading MNP Program as IT Project Manager• Single Point of Contact from IT to all BUs for ‘Fixed Marketing’ (LL & Broadband) ‘Technology’, ‘TSRM’ & ‘Network’ Demands/Projects• Single Point of Contact from IT to all BUs for mobile Marketing projects (Post paid & Payments)• Participates in the early stages of project discussions/ requirements and provide IT feedback to the ideas and concept• Receive, rationalize, process, define and coordinate all business requests following the delivery cycle to ensure cumulative delivery plan in order to fulfill the business requests• Proactive role in ensuring business requirements’ precise communication and ensure accurate and absolute end-to-end technical evaluation• Ensure the progress of projects across all Delivery Verticals, Solutions, Development, Testing and other IT divisions while requests are being defined, detailed, assessed, and plans are being created to define IT commitments and deliverables• Strict follow up during the project Delivery Cycle to ensure correct and appropriate synchronization of commitments and deliverables• Improve processes, project management practices and adapt/recommend PMI concepts and Methodologies trying to increase the project management maturity level within the organization. • Implement a strict change management processes• Timely reporting and dashboards to the senior management on the projects/demands status, risks, progress and statistics.• Planning the weekly delivery for IT production systems• Ensuring/reporting strict follow up of SLA’s & KPIs to meet department plans & alignment with Organizational road map Show less

  • Senior Manager - IT Demand & Portfolio Management

    Jan 2017 - Jun 2022

  • Senior Manager - Delivery, Release & Project

    Jan 2012 - Dec 2016

  • Manager - Delivery, Release & Project

    Jan 2011 - Jan 2012

  • Senior Specialist OSS

    Jan 2009 - Jan 2011

  • OSS Specialist

    Jan 2008 - Jan 2009
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  Ali Zaid Al-Quraishi & Brothers

  Jul 2022 - Jun 2023

  Head of Business Relationship Management - Group IT

  Outline, support, implement & scale the group digital transformation ambitionLead, align & execute the AZAQ BRM strategy to nurture relationships in organization, creating a limitless supply of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.Stimulate and shape business demand for AZQA products and services and ensures that the potential business value from those products and services is captured, optimized and communicatedIdentify and translate business partner needs into strategic roadmaps and executable portfolios of activitiesDefine business needs and priorities to inform the strategy for delivering systems capabilities within the business-partner organizationTranslate business needs into effective and improved processes and/or technical solutions or services by coordinating resources from the associated IT DepartmentStimulate, surface, and shape IT demand from business-partner stakeholders, and identify, prioritize, and rationalize demand for business-partner alignmentContribute the systems aspects of business strategy development, bringing business opportunities through technology and business knowledgeDevelop and socialize realistic IT roadmaps for business partnersCo-own the business processes in collaboration with business partners and mature the business process models using industry standards to identify changes: political, economic, social, technological, legal, and environmentalConfirm Service Level Agreements (SLAs) with the business function and ensure that agreed services are being delivered to requirements; analyze and monitor the SLA impact of service changesManage business-partner compliments and complaints to enable continuous improvement. Show less

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  Nakheel

  Jun 2023 - May 2024

  Associate Director IT Partner Management
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  Dubai Holding

  Jun 2024 - now

  Assistant Director - IT Demand & Delivery (Dubai Holding Real Estate)

  A pivotal strategic and leadership role, prioritizing IT portfolio, co-creating the IT ~ business roadmap, and overseeing the planning, governance, and delivery of high-impact IT initiatives. This position is essential for aligning IT and business objectives, managing organizational expectations, and implementing governance frameworks to ensure accountability, quality, and timely execution. Having directly reporting of PMO & QA teams, collaboration with IT teams, stakeholders, and third-party partners is central to achieving long-term success and organizational goals. Show less