Shareef Al Hakami

Shareef Al Hakami

Senior Travel Consultant

Followers of Shareef Al Hakami107 followers
location of Shareef Al HakamiAl Khobar, Eastern, Saudi Arabia

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  • Timeline

  • About me

    Branch Operations Manager | Regional Manager | General Manager | Management Consultant

  • Education

    • High school

      1990 - 1994
      High School Diploma HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
  • Experience

    • Kanoo Travel

      May 1997 - Sept 2000
      Senior Travel Consultant

      Travel and holidays consultant● Main responsibility includes manual and automated ticketing and reservation through world span, Galileo● Sales of Kanoo holiday packages and other travel-related services● Maintain close professional contracts with corporate accounts and● Aramco sub-agents● Resolve passenger inquiries and complained● Public relations and Government activities● Maintained very healthy reports with all the airlines in Eastern● Researched and recommended package deals and special offers.● Analyzed client feedback to improve existing services or develop new ones. Show less

    • Emirates

      Jan 2000 - Jun 2005
      Senior Sales Executive

      ● Identify and pursue new sales opportunities.● Build and maintain client relationships.● Achieve monthly and annual sales targets.● Analyze market trends and competitor activities.

    • Mobily

      Jul 2005 - now
      Branch Senior Manager

      Provided leadership during periods of transition when implementing changes in ● systems or personnel.● Apprised executive management of branch activities.● Managed direct reports to maximize productivity, efficiency, and potential.● Monitored staff performance metrics such as average wait times and customer satisfaction scores.● Managed organizational and documentation compliance procedures within branch.● Enforced branch compliance with audit and regulatory procedures.● Oversaw individual accountability for cash handling.● Utilized problem-solving abilities to resolve customer complaints in a timely manner. Show less

  • Licenses & Certifications

    • Critical Thinking for Better Judgment and Decision-Making

      LinkedIn
      Mar 2021
      View certificate certificate
  • Volunteer Experience

    • Public relations and Government activities

      Issued by Kanoo Travel on May 1997
      Kanoo TravelAssociated with Shareef Al Hakami
    • Training Consultant

      Issued by Kanoo Travel on May 1997
      Kanoo TravelAssociated with Shareef Al Hakami
    • Public Relations Communications activates

      Issued by Emirates on Nov 2000
      EmiratesAssociated with Shareef Al Hakami