Tran Do

Experience

• 

  Teasociety

  Mar 2017 - Aug 2021

  Shift Lead

  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction• Trained 8 newly hired employees and alerted team members to menu updates and procedural changes• Maintained a safe working environment by observing safety procedures, policies, and regulations• Developed recipes and menus by applying an understanding of market demand and culinary trends

• 

  Intuitive

  Aug 2021 - now

  • Led cross-functional collaboration to optimize production processes and improve operational efficiency.Managed business execution of new and upgrade design, engineering initiatives that include last time buy needs, phase-outs and re-designs, new product launch.• Maintained master data in ERP system to ensure accuracy for planning and procurement activities.• Facilitated daily shortage meetings, effectively resolving issues and minimizing disruptions.• Achieved 95% reduction in aged Work Orders (>90 days), resulting in significant cost savings.• Mentored and developed a team of 10 planners, enhancing technical skills and driving process improvements.• Implemented SAP automation enhancements, reducing process time by 80% (Yellow Belt Certified).• Deployed Tableau dashboards, streamlining operations efficiency by 85%.• Participated in SIOP activities, highlighting capacity challenges and material availability. Show less

  • Production Control Planner 3

    Nov 2021 - now

  • Material Handler

    Aug 2021 - Nov 2021