Patrick Fijalkowski

Experience

• 

  Waitrose & Partners

  Aug 2017 - Apr 2018

  Sales Assistant

  Being able to up sale products to customers increasing the profits the company receives.Further enhancing my ability to stock rotate.Being able to Work efficiently in chaotic and fast paced environments.Working smoothly both with a team or individually.Assess Customers' needs and preferences and make recommendations for the customers.

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  Greene King

  Apr 2019 - Sept 2019

  Bartender

  Tact and diplomacy for dealing with stressful and difficult circumstances within the workplace.Consistently having a smart and clean appearance for the customers.Fast thinking numeracy skills when dealing with returning change to the customers.Making sure the bar is completely closed down and items are prepared for the following day.Stay guest focused and nurture an excellent experience for the customers.Having to adapt to certain implications such as being understaffed. Show less

• 

  Millbridge Court

  May 2021 - Aug 2021

  Assistant Event Coordinator

  Checked through invoices to ensure orders for stock were correct and that the right items had been delivered.Ensured correct allocation of stock was ready for an eventStayed overnight at the venue as the only member of the event management team and made sure that if there was a fire, I would be able to follow correct fire protocol and ensure all guests are evacuated from the building safely.Transitioned into working on the bar and leading the bar team during an event if they required additional staff.Helped train new bartenders by showing them how to correctly pour alcoholic beverages such as beer, changing kegs, performing line cleans and how to use the till at the venue.Checked in all guests to their correct rooms and making sure they knew the routine for breakfast service and how to check out.Worked alongside the event manager during an event making sure it ran smoothly both as a team as well as performing tasks independently. Show less

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  TeamSport Indoor Go Karting

  Sept 2021 - Jul 2023

  Taken on a leadership role by developing and introducing new software to manage corporate leads, thereby helping to reconstruct the process for how they are dealt with.Currently producing monthly analytical reports on the success of the new corporate sales process, providing data to both the sales and marketing departments.Trained and developed two event coordinators to take on the role of corporate sales, offering them consistent guidance while ensuring that they are self-sufficient."Working alongside the Sales, Telesales, and Marketing departments, maintaining strong communication to improve processes. This includes communicating with each department about potential corporate clients and how they could benefit each department individually."Travels to corporate networking events to have a face-to-face approach when dealing with directors and CEOs, explaining how Team-Sport can be beneficial for their companies."Currently being trained further in partnerships.Employee of the month February 2023 Show less Answering incoming calls from potential customers that are enquiring about the products we sell.Constructing personalised events for both corporate, retail and education based customers, up-selling different additional bundles to their orders such as food packages and award ceremonies.Responding to customer sales enquiries via email, arranging call backs and meetings with them to land sales for the company as well as being able to give customers information about the products we sell.Certain administrative tasks conducted everyday such as reconciling payments that have been taken everyday, logging calls so that the data can be presented to our marketing department and updating the systems we use throughout the day consistently.Further Liaising with other departments, offices and Tracks to ensure events that have been organised run smoothly.Consistently achieving monthly company KPIs Targets such as Conversion, Up-sell and Call targets.Achieved top sales in the month of December 2021,September 2022 , January, February and May 2023 Show less

  • Corporate Sales and Outbound Partnerships

    Jan 2023 - Jul 2023

  • Event Sales Coordinator

    Sept 2021 - Jul 2023
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  Bourne Estate Agents

  Jul 2023 - now

  Property Consultant