Sharon Plummer

Experience

• 

  Chrysalis Club 2000

  Nov 1997 - Aug 2007

  Company Secretary & Office Manager

  • Personal Assistant support to the National Development Officer and Trainer including diary and e-mail management. • Computerised book keeping and invoicing, preparation of VAT returns and financial reports to the board of trustees. • Management of yearly subscription including invoicing and arranging all of the events linked to the subscription and liaising with each organisation on a regular basis.• Responsible for purchasing stock and stock control.• Organising board meetings ensuring all required documentation is available.• Organising training events including booking venues, sending out invites, liaising with delegates and invoicing.• Sales and marketing, it was my responsibility to ensure all materials that were for sale were packed and available, all contacts were aware of any new materials and any materials sold were invoiced for appropriately.• General administration, data entry and processing using Microsoft packages including establishing and maintaining electronic and manual filing systems.• Liaising with the awarding body, following their procedures to arrange the moderation of young people’s folders including arranging the moderation meetings and subsequent distribution of certificates awarded.• Management of junior staff and young people on work experience as Chrysalis – Club 2000 is an educational charity I had to ensure all legal requirements for the charity were met. Show less

• 

  Allied Healthcare

  Aug 2007 - Dec 2017

  Following the successful completion of my Prince 2 Foundation and Practitioner I took on this role in addition to my role as the Central Administrator Role and Personal Assistant Duties. My new responsibilities included:• Supporting the Senior Project Manager including administration and delegating for the Senior Project Manager in his absence.• Management and implementation of the Summary Care Record Process within the organisation on behalf of Sandwell Primary Care Trust.• Management and implementation of the AA Disaster Recovery Plan.• Project managing the move of all staff, furniture and equipment when the company moved to a new site in 2013. This included arranging the packaging and removal of all furniture and IT equipment ensuring delivery and installation into the correct location at the new site. This was all completed while business was operational ensuring minimal impact.• Project managing the installation of a generator on Stafford site for business resilience. This included liaising with all parties to ensure effective delivery and installation of the generator while the business was operational and with minimal impact. Show less • Personal Assistant support to Managing Director and Head of Urgent Care, including diary and e-mail management. • Responsibility of company petty cash and credit card.• The effective management and development of a team of administrators ensuring all administration is carried out in line with the service.• Managing the payroll process within the contact centres and Birmingham branch operations, ensuring all allowances, overtime and enhanced rates of pay are calculated and paid in accordance with terms and conditions of employment. • Management of the Complaints, Adverse Clinical Incidents and Requests for Information process for the Birmingham branch. Providing weekly reports and facilitating and chairing complaints meetings on a monthly basis ensuring all actions are taken in accordance with the organisation’s complaints process. • Completing and maintaining internal reports for the Senior Management Team including analysing, developing and constructing the reports. • Facilitation of the Criminal Records Bureau (now DBS) checks and clearance process on behalf of the Senior Management Team. • Facilitation of the Summary Care Record Process within the organisation.• Completing Health and Safety risk assessments for employee’s in-line with the guidance provided by the Health and Safety Manager.• Facilitation of the Accident reporting process within the contact centre on behalf of the organisation. • Organising Conferences, Management Meetings and Training Courses, including booking venues, sending out invites, liaising with delegates, collating presentations and taking minutes. Show less

  • Branch Resource and Administration Team Manager and Project Coordinator

    Mar 2014 - Dec 2017

  • Project Coordinator

    Oct 2011 - Mar 2014

  • Central Administrator and Personal Assistant to Executive Team

    Aug 2007 - Oct 2011
• 

  HealthHarmonie

  Jan 2018 - now

  Office Manager