Austin Porter

Experience

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  USS Barry DDG-52 and PSD Camp Lejune

  Jun 1991 - May 1999

  Disbursing Clerk

  Job Summary:Disbursing clerks maintain pay records and process travel claims for the Navy using microcomputer programs. DKs are also responsible for computing the financial reports for all ships and shore bases. DKs learn banking, cash handling, bookkeeping and auditing skills.Primary Job Duties:1. Maintain Personal Financial Records of military personnel2. Review for accuracy and process documents affecting military pay entitlements and deductions and perform related computations 3. Prepare military payrolls4. Process vouchers supporting receipt and expenditures of public monies5. Ensure accuracy of accounting data6. Using computers to compute pay and prepare payroll information7. Serving as cashiers to pay government funds8. Keeping files and accounting records for payments of government funds9. Providing customer service by answering personal financial questions as mandated by law10. Acting as collection agents of money owed to U.S. Treasury by Navy personnel Show less

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  American Credit Company

  Jun 1999 - Sept 1999

  Collection Agent

  Job Summary:Responsible for collection and repossessions of all past due accountsPrimary Job Duties:1. Opening and closing office2. Arming and disarming alarms3. Greeting customers when entering the office4. Taking payments for loans5. Running credit reports on applicants6. Assisting the front desk with calls7. Assisting client with application for loans8. Assisting client with payment options9. Making collection calls10. Assisting management with collections and repossessions11. Coordinated with wrecker companies on seizing automobiles12. Investigation work for asset recovery Show less

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  Mundy Industrial Company (Dupont Contractor)

  Dec 1999 - Nov 2001

  Planner - Scheduler

  Job Summary:Coordinated with managers and supervisors on the various task they needed to havecompleted on a daily basis. Arrange schedules for the completion of this work with the“outside support” team.Primary Job Duties:1. Organized the morning exercise program2. Meet with managers and supervisors every morning to discuss daily activities3. Checked email for job request and scheduled the work to be done withmanagers and supervisors4. Scheduled specific training for our employees5. Inspected job requests to make sure we had what we needed to get the jobsdone quickly and safely Show less

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  New Hanover Regional Medical Center

  Mar 2003 - Nov 2009

  Computer Operator One

  I have two job responsibilities, Computer Operator One and Help Desk Specialist. OperatorResponsible for the operation and monitoring of on-line systems. Running batch processing and other productions jobs, preparation, storage and/or distribution of output products, and assisting users with problems during the course of their shift.Help DeskResponsible for first level support for processing electronic and telephonic generated requests for service, including but not limited to: requests for assistance related to Information Services hardware and software applications (troubleshooting, maintenance, updates and new installs), “how to” questions regarding hardware and software supported by Information Services, providing knowledge transfer to end user when feasible, processing formal requests for modifications or enhancements to Information Services supported systems, creation or editing of new or existing security accounts for most systems owned by Information Services. Show less

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  National Alamo Rental Car

  Sept 2006 - Apr 2008

  Service Agent / Service Manager

  Job Summary:Service cars for clients and have them ready to rent in a timely manner.Primary Job Duties:1. Worked with management to ensure the rentals were cleaned and available2. Compiled work schedules3. Completed documentation on major and minor car repairs4. Organized the shipping of vehicles to other locations5. Communicated with local Dealerships about the repairs of our cars6. Communicated the MSDS and safety materials to all employees7. Made sure my employees performed their required tasks.8. Increased employee motivation and job strategyAs the Service Agent:1. Cleaned interior and exterior of all cars2. Checked the fluids3. Changed oil as needed4. Deliver cars to and from the service center5. Deliver cars to and from the dealerships and repair shops6. Maintained a gas log when filling cars with gas7. Keeping the shop clean and clear of hazards8. Opening and closing the service shop Show less

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  McCall Productions

  Jun 2009 - Aug 2009

  Production Assistant

  Help the producers, actors, and staff with all the logistics of the film. Also held a short role as the “security guard at the Bellamy Mansion”

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  American General Life and Accident

  Nov 2009 - Jun 2016

  Life Insurance Agent

  Managed a substantial number of policyholders while maintaining optimum customer satisfaction Helped procure new clients through various networking channelsResponsible for onboarding of new agents

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  T.U.C. Financial, LLC

  Oct 2010 - Jun 2016

  Agency Manager

  Mission is to solve problems involving Life and Retirement.Developed over 400 new clients in a span of three years, with continue growth to 5 new clients per month to dateDeveloped key relationships with the management of several insurance partnersTrained an agency of over 30 new life insurance agents and agency mangersPromoted to Agency Manger of IMOSpecialized in training agents on business developmentHired and trained staff to assist with expansionPresented workshops for new agents to strategize and improve financial gain Current licensure for Life and Health Insurance Agent for Ohio, Indiana, Tennessee, North Carolina, and FloridaWhat we can do for you....Mission is to solve problems involving Life and Retirement. We offer many solutions:1. 401K, 403B, Rollovers 2. Mortgage Protection3. Retirement Protection4. Family Protection5. Banking Policies6. Baby College Funds 7. Burial Insurance8. Key Man Insurance9. Tax Free Retirement10. Probate AvoidanceWe are aggressively looking for more agents to help us. We have more clients that are asking for our help, than we have agents to help them.Email us if you're interested. Show less

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  State of Florida

  Jun 2016 - Oct 2021

  CSR for The State of Florida Division of Retirement
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  APV Real Estate

  Apr 2018 - Oct 2021

  Owner

  I buy hoses, in any condition, all cash, and closing typically within 30 days. I am a real estate investor and my solutions include purchasing vacant homes, homes with tax liens, homes going into foreclosure, estate homes, and badly damaged homes. 1. If you would like me to purchase your home please contact me. 2. If you like to buy homes at a discount and fix them up please contact me.

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  FL Department of Management Services

  Nov 2018 - now

  Retirement Analyst II

  Serve as a subject matter expert on Florida Retirement System (FRS) pension plans, providing guidance to HR professionals and state employees.Analyze and interpret retirement policies, ensuring compliance with regulations and statutes.Train HR teams on retirement benefits, disability provisions, and survivor benefits, delivering both in-person and virtual sessions. Assist agencies in resolving complex retirement inquiries, improving service quality and efficiency.Utilized problem-solving techniques to enhance workflow processes and streamline customer service operations.Key Accomplishments: Improved efficiency in the contact center by implementing training programs that reduced employee inquiries by 15%. Developed a standardized approach to pension plan explanations, increasing HR staff comprehension and reducing miscommunications. Successfully assisted agencies in navigating retirement calculations, ensuring accurate and timely retirement planning. Show less

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  5A Advertising

  Feb 2019 - Oct 2021

  Business Owner

  We help small businesses grow their customers and sales using online advertising.