Danielle Martinez, PMP

Experience

• 

  California State Polytechnic University

  Mar 2007 - Dec 2008

  Orientation Leader

  Facilitated workshops to incoming freshman detailing the opportunities available to them on campus.Served as a guide, mentor, and role model to new students, parents, and fellow leaders.Assisted new students with the transition to campus life and encourage involvement in the campus community.Helped with the recruiting and interview process by facilitating group interviews with candidates and advertising on campus.

• 

  Starbucks

  Jan 2008 - May 2011

  Shift Supervisor

  Anticipated customer and store needs by constantly evaluating environment and customers for cues.Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.Created a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.Developed positive relationships with shift team by understanding and addressing individual motivation, need and concerns.Recognized and reinforced individual/team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Show less

• 

  Waddell & Reed

  Mar 2011 - Mar 2012

  Help to implement a company-wide initiative to obtain suitability for recommendations by ensuring forms are properly completed.Process new business paperwork and transactions turned in by advisors and ensure they are properly executed.Perform administrative duties. Helped with the hiring process by review candidate resumes, screening candidates by phone and recruiting at college career fairs. Developed the internship program by creating an internship manual to help train new interns. Contributed to weekly recruiting meetings by discussing potential ways to increase recruiting statistics. Interviewed, trained and coached interns.

  • SunGuard Temp

    Jul 2011 - Mar 2012

  • Intern

    Mar 2011 - Jul 2011
• 

  Financial Advising Firm

  Oct 2011 - Mar 2012

  Financial Consultant

  Implemented a client relationship management system and maintain the system to ensure proper tracking of clients and prospects.Spearhead marketing campaigns to increase client base and current client awareness.Strategic Consulting, including business plan & sales strategy development.

• 

  Zecco Trading

  Mar 2012 - Aug 2012

  Financial Services Representative

  -Assisted customers with inquiries regarding Trading, New Accounts, Technical Issues, Web site navigation, Operations, Banking, and other issues-Worked in a fast paced, multi-tasked, high pressure, securities market environment

• 

  UCLA Health

  Sept 2012 - now

  Refine, manage and track various project documentation through SharePoint.Assist with logistics and planning of Go Live Readiness Assessment meetings and the Command Center which are important to the success of the implementation of Epic.Attend project meetings to take minutes, organize follow-ups and track them through to completion.Responsible for documenting processes and procedures performed by the Program Ops team.Manipulate data received from IT teams and create complex charts that are presented to the Executive Board.Created Capital Expenditure Requests and Operating Expenditure Requests for multiple teams. Show less

  • Manager of OHIA Product Management Team

    Jan 2022 - now

  • Senior Product Manager

    Apr 2019 - Jan 2022

  • IT Project Manager

    Dec 2013 - Apr 2019

  • Project Coordinator

    Dec 2012 - Dec 2013

  • Recruitment Specialist

    Sept 2012 - Dec 2012