Joseph Chee

Experience

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  NCS Group

  Aug 1991 - Jan 2002

  Ensure buy-in of the proposed application architecture by the IT steering committee for two multi-million dollar projects.Provide guidance to the project team on architectural design and governance Assist in the definition of the application software architecture model and standardsResponsible for the successful implementation of the proposed overall application software architectureThe first project deploys an integrated EDI and Web based solution for the submission of Cargo Manifest by all the trade agents and carriers for the entire Hong KongThis project was conferred the SingTel Excellence Team AwardThe second project deploys eSchool administration capabilities on a cost effective open-source J2EE platform to 1,500 schools through out Hong Kong Show less

  • Senior IT Consultant (Application Architecture)

    Jan 2000 - Jan 2002

  • IT Project/Site Programme Manager, Singapore Government Agencies

    Aug 1991 - Jan 2000
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  NCS Group

  Jan 2003 - Jan 2003

  Sun Java Black Belt Programme

  One of the pioneer batch candidates selected for the iDA Sun Java Black Belt ProgrammeAttach to Sun Campus in Boston, USA to acquire knowledge of the J2EE advance platform and solutionsComplete all the certification requirements of the Sun Java Black Belt programme for a Sun Java Black Belt practitioner

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  NCS Group

  Jan 2004 - Jan 2004

  Principal Application Consultant, Australia Telco Data Centre Consolidation

  Part of a 7 members consulting team to conduct a feasibility study and the logical design for the consolidation of six data centers into two, covering hundreds of critical business applications and thousand enterprise class servers Awarded the second phase of the project to detail out the physical consolidation solutions, strategies and approachesSuccessfully completed the physical design and solution by end of 2004

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  NCS Group

  Jan 2005 - May 2005

  Principal Consultant, EA Review, Australia Telco Billing Operations

  Lead a 3 members consulting team to review the Enterprise Architecture of an Australia Telco Billing operationsWork with the Senior Top Executives to understand the business vision/mission and the desired outcomes/concerns to be addressed with the EA studyEstablish the “As-Is” profile of the application and infrastructure landscape.Perform the gap analysis and defined the “To-Be” application and infrastructure landscape designProvide the road map for achieving the “To-Be” mode of operations through a series of Quick wins, near-term and long term project initiatives Show less

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  NCS Group

  Jul 2005 - Mar 2006

  Chief Architect, Hong Kong Government Project

  Lead a team of ICT professionals and vendors deliver the logical application and infrastructural design and the associated technical standards for client.Establish the required technical and delivery frameworks for the project based on J2EE and ECM COTS solutionsDrive the acceptance and sign-off of the technical specifications and solutions for the SA&D phase of the multi million dollars project, across multiple customer departments and units

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  NCS Group

  Aug 2006 - Jul 2007

  Lead a team of 20 ICT professionals to transit the IT support for the Billing Operations for an Australia Telco from Australia to Malaysia.Establish the required framework for mobilization, transition and Business As-Usual phases of the project, across different geographical regions in Australia and Malaysia.Ensure that the international data and comms links are properly set up and tested for the transition and BAU of the project.Establish the required governance and communication practice to ensure a well communicated and smooth take-over from the incumbent.Successfully transited the IT Operations for Billing Operations from Australia to Malaysia Show less

  • Senior Operations Manager, IT Outsourcing, AustralianTelco

    Mar 2007 - Jul 2007

  • Senior Transition Manager, IT Outsourcing, Australian Telco

    Aug 2006 - Mar 2007
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  NCS Group

  Sept 2007 - Nov 2007

  Principal Consultant, Vietnam eGovernment Interoperability Framework

  Part of a team of consultants to develop the eGovernment Interoperability Framework for the Vietnam GovernmentDevelop the eGIF Consulting FrameworkDrive the information discovery sessions with representatives from the various government ministries Deliver the Technical Reference Model and an Reference EA Framework to the Government of Vietnam

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  NCS Group

  Nov 2008 - Jan 2014

  Joined then a newly formed Catalyst Group under Portal City Business Centre, covering presales and product development for emerging technologies in the areas of Social Media and Analytics, Mobility, ePublication, eCalendaring, Cloud Computing solutions and presales for strategic Portal tenders.Involve in the design and productisation of the NCS developed solutions; namely, OnePlace (Social Media), OneAnalytics (Social Sentiments), OneMobility (Mobility), OneCal (Calendaring), OnePub (ePublishing), OneTouch (Mobile solution for client relationship management) Responsible for the promotion and evangelization of the One suite solutions during presales and bidDrive the technical training and enablement of service delivery teams on the OneMobility Mobile Application Development Platform Lead the presales for strategic Portal City Portal and eCommerce tendersProject manage the set up and operations of the secure Catalyst Cloud hosting infrastructure Successfully won over the NDP 2012 Exco Committee and roll out the OnePlace Cloud Platform for their planning of the NDP 2012 celebration Successfully secure several large commercial mobility deals working closely with the mobility delivery and sales teams Show less Develop end to end ICT solution proposal for Singapore and Regional Project with tender value of more than S$5 millionsDrive the COTs selection and technical solution evaluation processEnsure that the proposed technical solution is best priced, strategically positioned and meets customers business needsSuccessfully won several multi-million dollar projects in Singapore, Hong Kong and Australia Follow through on the implementation roll out of some of the win projects Show less Work with a team of over 200 ICT professionals to take over application maintenance and development services for 50 business critical core banking applications for an renown international bank from 3 existing incumbent service providersEstablish the required strategies and framework for process alignment, mobilization, transition and steady state operations and reportingManage the risks and challenges of taking over disparate technology platforms ranging from J2EE, Microsoft to mainframe, supporting different geographical regions in AsiaSuccessfully takeover from the 3 incumbent third party vendors Show less

  • Principal Application Consultant, Portal City and Catalyst Group

    Jul 2011 - Jan 2014

  • Sales Director, Business Process Outsourcing

    Jun 2010 - Jul 2011

  • Principal Solutions Architect

    Jan 2000 - Jun 2010

  • Principal Application Consultant, High Level Cloud Readiness Assessment Workshop

    Jan 2010 - Jan 2010

  • Senior Transition Manager, Application Outsourcing, Singapore Government Agency

    Aug 2009 - Dec 2009

  • Senior Transition Manager, Application Outsourcing, International Bank

    Feb 2009 - Dec 2009

  • Principal Technical Design Reviewer, PMO, Oman Government Portal

    Nov 2008 - Mar 2009
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  NCS Group

  Aug 2014 - Apr 2017

  • Responsible for Programs and Project Management for the Land Transport Agency’s 3 Portal and mobile applications• Prioritize and schedule projects based on business impact with business users. Program control and monitoring in terms of scope, resource, schedule, quality, delivery and program cost• Manage a team of about 80 internal and external personnel. Provide leadership guidance to project teams on the implementation of appropriate service delivery management processes, methodologies, tools and frameworks that enhance the delivery and operations effectiveness and efficiency• Manage multiple NCS team (i.e. Digital & creative, portal operations, application, infrastructure facility management, security) in support of the Agency’s Technology and Digital Transformation• Manage external Digital Agency and AWS Cloud FM service providers in contract fulfilment• Successfully program managed and migrated the Agency Portal Technology stack to Adobe AEM, Adobe Analytics, APIGEE, AWS Cloud as part of the Agency Technology Transformation in May and Jun 2016 Show less Responsible for the development and growth one of NCS new digital business services - CustomerEngage. Accountable for CustomerEngage business unit budget and P&LGrow the CustomerEngage business for the retail sector ground up covering Singapore, Malaysia, China and Hong Kong retail marketsDevelop sales strategies and pipeline for CustomerEngage (Retail) Drive lead generation and sales promotion activities in the different markets with the in country sales and marketing teamsBuild coalition and work with 3rd party partners and internal service delivery teams for service fulfilment Show less

  • Project Director, Land Transport Agency

    Apr 2016 - Apr 2017

  • Associate Director, Business Application Services, Digital Business

    Apr 2015 - Mar 2016

  • Principal Application Consultant, Situational Intelligence, Cloud Computing Services Group

    Apr 2014 - Mar 2015

  • Project Advisor, Education Ministry School Administration System

    Aug 2014 - Jan 2015
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  Others

  May 2017 - Jan 2018

  In Transition

  Left NCS Group May 2017, on my own choosing, after 26 years of services. Just completed my lifelong dream of touring the Ancient Silk Road in Sept 2017. Now back in Singapore and seeking out my next career high.

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  GovTech Singapore

  Jan 2018 - Jun 2023

  Digital Service Manager