Rafic Hashisho

Rafic Hashisho

Administration

Followers of Rafic Hashisho326 followers
location of Rafic HashishoSidon District, South Governorate, Lebanon

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  • Timeline

  • About me

    CRM and Handover Professional at Jubail Island | Specializing in Client Support, Inspections, and Property Handover Processes | Enhancing Customer Experiences in Real Estate Development

  • Education

    • National Evangelical Institute for Girls and Boys

      2010 - 2013
      Technical Baccalaureate Diploma Accounting and Computing
    • National Evangelical Institute for Girls and Boys

      1997 - 2010
    • Lebanese International University

      2014 - 2020
      Bachelor's degree Business Administration and Management, General
  • Experience

    • Terragems.Ltd

      Jan 2018 - Jan 2022
      Administration

      •Manage and organize office operations, including maintaining office supplies and equipment.•Schedule and organize meetings and appointments for the management team.•Answer and direct phone calls, email, and other correspondence to appropriate individuals.•Provide support to the management team in various administrative tasks, such as drafting emails, memos, and reports.•Prepare invoices and track payments received from clients.•Keep an accurate record of all office expenses and ensure timely processing of reimbursements.•Coordinate with vendors and suppliers for procurement of office supplies and equipment. Show less

    • Turbo Webs LTD

      Aug 2022 - Jan 2025
      Data Entry Clerk

      •input and update data in company systems and databases•Verify data accuracy through regular quality checks•Collaborate with software developers to integrate data into company applications•Work with other departments to ensure data supports company goals•Possess strong organizational, analytical, and problem-solving skills•Proficient in using software tools and systems, such as Microsoft Excel and data entry software.

    • Don Construction Products

      Jan 2023 - Aug 2023
      Storekeeper/Salesperson

      •Manage daily store operations including opening/closing, cash handling, and customer service•Ensure the store is clean, organized, and well-stocked•Receive, process, and price merchandise shipments•Monitor inventory levels and perform regular stock checks•Assist customers with purchases and provide product recommendations

    • Stile Boutique s.a.r.l

      Jul 2023 - Dec 2023
      Salesperson

      •identify and target potential clients within the sanitary and ceramics industry. Build a strong pipeline of leads through research, networking, and referrals.•Expertly guide clients through the product range, including ceramic tile mixers, toilet seats, and related items. Understand their requirements and present suitable solutions.•Stay current on product specifications, features, and benefits. Articulate product details clearly to clients, answering questions confidently.

    • HHUMC مستشفى حمود الجامعي

      Oct 2023 - Jan 2025
      Hospital Cashier

      1-Payment Processing:•Efficiently handle and process various forms of payments for healthcare services.•Accurately record and document financial transactions.2-Customer Service:•Provide excellent customer service to patients and visitors regarding payment inquiries.•Address concerns and discrepancies with professionalism and courtesy.3-Record Keeping:•Maintain organized and up-to-date financial records.•Ensure confidentiality and security of financial information.4-End-of-Day Balancing:•Reconcile daily cash and payment transactions.•Report any discrepancies and ensure accurate closure of the cash register.5-Financial Reporting:•Generate regular reports on daily financial activities, highlighting key metrics.•Collaborate with relevant departments for comprehensive financial reporting.6-Collaboration with Teams:•Work closely with other hospital departments, such as admissions, finance, and billing to streamline processes.•Participate in cross-functional collaboration to improve overall financial workflows.7-Compliance:•Stay informed about healthcare regulations and compliance standards.•Adhere to privacy policies and maintain the confidentiality of patient information.8-Problem Resolution:•Address and resolve payment-related issues promptly and efficiently.•Collaborate with relevant stakeholders to resolve complex financial matters.9-Surgery Payment Processing:•Process payments related to specific surgeries and medical procedures.•Ensure accurate and timely financial transactions for surgical services. Show less

    • Fibrex Construction Group

      Feb 2024 - Jul 2024

      •Employee Records Management•Recruitment Support and Coordination•HR Policy Implementation Support•Staff Communication and Correspondence•Scheduling and Organizing Meetings•Compliance and Documentation Handling•General Administrative Tasks •Sourcing and Vendor Management•Purchase Order Management•Bid Summaries and Evaluation•Recordkeeping and Documentation•Coordination and Communication•Cost and Inventory Control•Compliance and Standards

      • Human Resources Administrative Assistant

        Apr 2024 - Jul 2024
      • Junior Procurement Officer

        Feb 2024 - Apr 2024
    • LEAD – Real Estate Developer

      Jul 2024 - now
      Customer Service Executive

      •Providing Handover Process Drawings•Communicating with Clients to Address Inquiries and Explain Procedures•Conducting Property Inspections•Creating and Submitting Snag Reports for Contractor Rectification•Managing Key Releases for Units•Conducting Client Orientation Sessions for Their Units•Ensuring Timely Follow-ups on Snag Rectifications•Maintaining Accurate Handover Documentation•Coordinating with Internal Teams and Contractors•Enhancing Client Satisfaction During the Handover Process Show less

  • Licenses & Certifications

    • Art of Sales and Negotiation

      International Academy for Building Capacity
    • The Future Of Socail Media

      Centre MINE (Careers, Innovation and Entrepreneurship Center)
      Jun 2023
      View certificate certificate