
Jim E. Sweeney
General Sales Manager

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About me
17 yr Expert | 100% Medical | #1 in USA | saving money while providing a quality answering service is my objective
Education

St. Francis College
1989 - 1991Bachelor's degree Accounting and Finance
Saint John's University
1986 - 1988Associate's degree Accounting and FinanceActivities and Societies: Alpha Kappa Psi, Accounting Society
Experience

Physicians First Messages, Inc.
Aug 2004 - nowGeneral Sales Manager• Solicits & secures new accounts beyond B2B stereotypes, determining types of services and pricing structures best suited to satisfy our medical client base• Drives referral rates to better than 70% of our new client base by maintaining positive & proactive relationships with our current clients, identifying & meeting their key needs• Collaborates with customer service team’s engagement and targeted troubleshooting with clientele to guarantee positive communications and resolution of any issues• Facilitates positioning our company into one of the premier medical call centers by executing service partnerships with some of the top healthcare systems in the country• Frequents trade and industry conferences to ensure continuous growth of our knowledge and experience by cementing mutually beneficial relationships for our partners and client base.Visit our website: www.PhysiciansFirstMessages.comCall Today to get started Tonight! (866) 737-1132 x115 Show less
Licenses & Certifications
- View certificate

Writing a Marketing Plan
LinkedInJun 2017 - View certificate

Innovative Customer Service Techniques
LinkedInApr 2017 - View certificate

Purpose-Driven Sales
LinkedInMay 2017 - View certificate

Managing a Customer Service Team
LinkedInApr 2017 - View certificate

Learning Sales Skills
LinkedInMay 2017 - View certificate

Sales Negotiation
LinkedInMay 2017 - View certificate

The Science of Sales
LinkedInMay 2017 
HIPAA Training for Business Associates
HIPAA TrainingNov 2013- View certificate

Marketing Foundations
LinkedInJun 2017 - View certificate

Phone-Based Customer Service
LinkedInApr 2017
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