Michael Dalberg

Experience

• 

  Keno Kozie Associates

  Jul 2016 - Nov 2019

  Cultivated a team of quality analysts that served the company's highest profile clients. Later expanded the team, providing assistance to 30+ clients. In addition to managing the client relations and back end billing, focused on development of my team members (assisting with certifications, training, promotion, etc.). As a lead, I was most focused on the latter, with people management a core priority of mine. Was dedicated to one high profile international client. Was also a trainer for the client.

  • Help Desk Team Lead

    Jun 2018 - Nov 2019

  • Help Desk Analyst

    Jul 2016 - Jun 2018
• 

  CDW

  Nov 2019 - now

  • Associate Product Manager

    Jan 2022 - now

  • Strategic Sales Specialist

    Nov 2019 - Jan 2022