Roxanne Rotondaro

Experience

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  Vermont Department of Health

  Oct 1990 - Oct 1993

  Health Programs Outreach Specialist

  Performed intake at WIC and case management of clients enrolled in the Vermont Medicaid Partners In Health Program. Recruited clients and provided education, home visits, and coordination with other service providers. Assisted with communicable disease outbreak investigation and public health clinics.

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  Generations Family Health Center, Inc

  Nov 1993 - Nov 1994

  Medical Case Manager

  Conducted community outreach, helped coordinate care of patients and ensured other social service needs were met. Served as part-time receptionist and physician’s clinical assistant for sixteen hours per week at small community health center.

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  Generations Family Health Center, Inc.

  Nov 1994 - Feb 2001

  Reported to Executive Director and Medical Director for all operations of federally qualified community health center with three million-dollar budget. Oversaw all aspects of three primary care medical offices and a dental facility, which were the first community health centers accredited by the Joint Commission on Accreditation of Health Organizations (JCAHO). Supervised program mangers, professional clinical staff, and paraprofessionals. Implemented all programs, developed policy, ensured grant requirements were fulfilled, and compliance with regulatory agencies met. Represented organization within community by being active on committees and counsels. Recruited all professional clinical and management staff for agency. Interium Site Manager for Health Center site in Willimantic. Maintained JCAHO standards for the environment of care as the Safety Officer (’97-‘01). Member of Quality Management and Improvement Committee (’95-’01). Show less Reported to Director of Operations for oversight of two satellite offices of community health center (Danielson and Norwich, CT). Directed staffing and outreach activities, ensured funding source requirements were fulfilled, and networked in community. Worked within the health center system to assist with development of policies and procedures, disseminated information to staff, monitored budgets, hired and supervised all staff including professional clinical staff and paraprofessionals. Recruited all professional clinical staff for entire organization. Oversaw all activities and participated in every phase of planning for new building site in Norwich (1998-1999) and expansion and renovation for Danielson site (1995). Acted as interim Administrator (1995). Implemented new Medical Manager computer system (1995) and numerical patient chart filing system (1995). Show less

  • Director of Administrative Services

    Jul 1999 - Feb 2001

  • Site Manager

    Nov 1994 - Jul 1999
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  The Bristol Observatory

  Jan 2001 - Jun 2003

  Research Assistant

  Cleaned, ran statistical test on, and stored large data sets. Conducted literature searches.

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  Hartford Hospital

  Mar 2001 - Jun 2008

  Program Coordinator

  Implemented a breast center “without walls”, including development of programs and services, quality standards, budgets, market plan, and outreach/education for patients and professionals. Initiated and provided oversight for mobile mammography program, grant writing and reporting, and community relations. Provided administrative support to the medical and imaging director, supervised program staff, and support clinical research conducted at the Partnership. Developed and facilitated community and professional advisory boards. Show less

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  Connecticut Surgical Group

  Jun 2008 - Sept 2011

  Coordinator/Practice Manager

  Provide leadership and oversight for all functions of breast surgery and plastic surgery divisions; serve as liaison with community, referring providers, hospitals specialty related programs in service areas encompassing multiple health care systems. Responsible for budget development, oversight and monitoring for division. Successfully expand divisions in new territories resulting in increased market share. Recruited and oriented three breast surgeons and two nurse practitioners. Implemented new technology for lymphedema screening resulting in increased revenues. Co-chair Clinical Practice Committee and Risk Management Committee (implementing risk management initiatives resulting in reduced malpractice claims, lowered monetary value of claims paid, and reduced malpractice premiums). Member of Quality Team for Expense Reduction and Inventory Control (resulting in 5% overall saving in medical supply expenses for entire organization). Serve as organization expert for Press Ganey (implemented manager and provider goals resulting in higher scores). Show less

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  Hartford HealthCare

  Oct 2011 - now

  Provide leadership, vision, and execution of strategy in primary care for the eastern region (present) and for surgical and medical specialties in the ambulatory setting across the Hartford Healthcare footprint in CT (’13-’16); partner with leadership across HHC to create high performing teams that change the delivery of care and create a culture of patient centricity. Develop and execute short and long term business plans that grow market share and new quality clinical initiatives. Manage by teaching, coaching and mentoring (H3W leadership behaviors). Chair for the Risk Management Committee. Lead for Press Ganey patient satisfaction (2013-2015). Show less Provide leadership and oversight for all functions of breast surgery, orthopedic/joint replacement (5/12 – present) and plastic surgery divisions (9/12 – present); serve as liaison with community, referring providers, hospitals specialty related programs in service areas encompassing multiple health care systems. Responsible for budget development, oversight and monitoring for division. Successfully expand divisions in new territories resulting in increased market share. Recruited and oriented three breast surgeons and two nurse practitioners. Implemented new technology for lymphedema screening resulting in increased revenues. Co-chair Clinical Practice Committee and Risk Management Committee (implementing risk management initiatives resulting in reduced malpractice claims, lowered monetary value of claims paid, and reduced malpractice premiums). Member of Quality Team for Expense Reduction and Inventory Control (resulting in 5% overall saving in medical supply expenses for entire organization). Serve as organization expert for Press Ganey (implemented manager and provider goals resulting in higher scores). Show less

  • Director

    Jan 2013 - now

  • Coordinator/Practice Manager

    Oct 2011 - Jun 2013