Josiah Lester

Experience

• 

  Yellow New Zealand

  Sept 2007 - Mar 2009

  Account Executive

  Needs based advertising solutions. Blended media sales - Print, Mobile, Online.Nationwide Portfolio.

• 

  Care Solutions Inc

  Mar 2009 - May 2010

  Collections
• 

  Overseas Work Experience

  May 2010 - Jul 2012

  Bartending/DJing/Odd jobs
• 

  Mountain Designs

  Aug 2012 - Dec 2013

  Store Manager

  Retail store management. Purchasing. Coaching. Leadership. Inventory management.

• 

  Flight Centre Travel Group New Zealand

  Jan 2014 - Aug 2014

  Travel Agent
• 

  ANZ

  Jul 2014 - now

  My team exists to advocate for the Business Banking segment across ANZ - New Zealand's largest bank. Strategy, Marketing, Digital, Partnerships, Simplification, Channels, Risk – if it has a BB component, or there’s a future case for one, chances are we’re involved. I provide analyst support for our strategic priorities & and provide insights to make sure we have the right people in the right places in relation to staffing and resourcing. This involves delivering current state analysis packs to senior leaders and providing high level overviews of different options available.Outside of that I’m involved with supporting Engagement Initiatives like the BB Big Call - a forum where frontline staff get to engage senior leadership, alongside this I support the operational communications programme to keep our staff informed about upcoming changes.A great part of my role is sitting on focus groups for new and exciting initiatives as Business Banking Subject Matter Expert. Show less Problem solver for small to medium enterprise clients based in the Lower Hutt region.What this looks like:-Financial analysis - Checking in on how our customers are tracking.-Firefighting - Helping small businesses navigate the challenges of staying afloat.-Needs and goal analysis - Finding out what our bank can offer to make customers business and home ownership dreams a reality. -Protection - Making sure that if the worst was to happen in business or on the home front, our customers are able to thrive.Other parts of the job:QA - getting data correct the first timeTeam Building - making sure our team is operating in a cohesive manner beneficial for both our internal and external customers. Resilience - In a rapidly changing financial environment it is imperative to accept change as the norm and get on with the job at hand. Show less

  • Solution Architect

    Jul 2023 - now

  • Product Owner - Everyday Business Technology

    Sept 2021 - Jul 2023

  • Business Delivery Manager

    Nov 2020 - Sept 2021

  • Business Delivery Manager (Secondment)

    Jul 2020 - Nov 2020

  • Business Banking Initiatives Analyst

    May 2019 - Jul 2020

  • Business Banking Manager

    Apr 2018 - May 2019

  • Knowledge Management Analyst (Secondment)

    Sept 2017 - Apr 2018

  • Assistant Business Manager

    Oct 2016 - Sept 2017

  • Senior Personal Banker

    Jul 2014 - Oct 2016