Diego Nicolosi

Experience

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  ISPM Consultoria

  Feb 2007 - Feb 2009

  Intern

  Network analysis specialist, providing network analisys for Itau Unibanco SA, ABN Amro Bank and Exxon Mobil (January 2006-December 2007).My duties also included analyzing and finding solutions for the customers’ requests and making sure that the service provided matched the Service Level Agreements per the contracts, as well as managing and minimizing the impact of possible flaws in the systems. The direct contact to the customers provided me a greater understanding on how to manage critical situations and how to present the problem, the actions taken and the results to the customer. Show less

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  Louis Dreyfus Commodities

  Apr 2009 - Jan 2011

  Project Analyst

  IT project management for internal customers, ranging from infrastructure to software development and deployment projects, with a focus on integrating different work sites spread throughout the world through telecommunications. Strong focus on project budget and schedule design and control. Human resources management and capacity planning to ensure project delivery with the expected quality in time and within budget.

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  Unisys

  Mar 2011 - Nov 2012

  Project Analyst

  Responsible for project and client relations management for Unilever in Latin America. Intense work managing a large scale Information Technology services outsourcing project for Unilever Latin America, leading a cross functional team of 50 project consultants located in 18 different countries, ensuring objective alignment to meet project targets and deadlines.

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  PCS Software e Serviços Ltda

  Mar 2013 - Apr 2013

  Project Analyst

  Telecommunications project management for external customers involving both infrastructure design and implementation and software development and deployment. Managing a large portfolio of several low complexity, small scale projects. Strong focus on budget, schedule, scope management, and leading several different specialized teams to work together to ensure timely project delivery and customer satisfaction

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  Cargill

  May 2013 - Dec 2014

  Project Manager

  Infrastructure and software development project management for different business units in Brazil. My portfolio ranged from large scale, multi year, high visibility projects such as Salesforce acquisition and implementation to all business units in Brazil, to a series of small scale consecutive projects for different internal customers, such as changing specific software configurations to meet our different's businesses needs, reporting to senior management both locally and internationally to corporate headquarters.Strong focus in understanding the businesses processes to identify issues and offer IT solutions to solve the problems at hand, enabling the businesses to meet their objectives.Leadership of different cross functional technical teams to design and implement IT solutions to the business. Show less

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  ADP

  Dec 2014 - now

  Critical mission application project management for several global companies, such as Verizon, Microsoft, IBM, PepsiCo, Honeywell, among others. Experience leading large scale, multi year payroll software implementation and development projects. Technical team leadership, in contact with HR, Finance and IT executives to understand business needs and provide solutions. Budget, Schedule, Scope, Human Resources, Communication, Risks, Acquisitions and Stakeholder management during the projects lifecycle with a strong focus on project success and customer satisfaction. Direct C-Level report both internally and to customers. Show less

  • Operations Manager

    Oct 2022 - now

  • Senior Project Manager

    Dec 2014 - Sept 2022