Whitney Brown

Experience

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  Northwest Behavioral Healthcare

  Jul 2012 - Nov 2013

  Adolescent & Group Counselor

  - Therapeutic treatment and intervention - Treatment planning- Documentation and charting- Provide life skills and education - Develop and lead therapeutic group activities and discussions

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  Rebound Orthopedics & Neurosurgery

  Nov 2013 - Nov 2014

  Registrar

  - Customer service, patient check in- Insurance verification - Medical documentation, Medical Terminology- HIPAA training and compliance

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  Northwest Behavioral Healthcare

  Nov 2014 - May 2015

  Adolescent & Group Counselor

  - Therapeutic treatment and intervention - Treatment planning- Documentation and charting- Provide life skills and education - Develop and lead therapeutic group activities and discussions

• 

  ZoomCare

  May 2015 - Jul 2017

  Develop and maintain employee schedules for approximately 75 clinicians and clinical support staff includes processing time off requests, sourcing shift coverage, and verifying payroll hours.Manage changes to hours of operation and service lines, including participating in opening new clinics and launching or expanding service line offerings.Maintain partnerships with project management and clinic management teams to ensure appropriate staffing across clinics and meet staffing or scheduling deadlines. Maintain accurate employee attendance records, schedule outlines and other appropriate staff records in all appropriate systems including Kronos and in-house EMR systems. Show less

  • Medical Staff Scheduling Specialist

    Aug 2016 - Jul 2017

  • Clinic Associate, Phlebotomist, Trainer

    May 2015 - Aug 2016
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  Rebound Orthopedics & Neurosurgery

  Jul 2017 - Jan 2020

  Managed physician schedules for approximately 60 MD and mid-level physicians, including tracking time off and attendance related changes as well as requested changes due to surgical conflicts and determining short and long-term changes in daily schedule templates.Maintained partnerships with clinical teams, inpatient and outpatient surgery centers and hospitals to determine providers’ scheduling needs and coordinated provider meetings and surgical observations. Offered clinical support to medical assistant and physician teams by coordinating patient follow ups,, referrals, imaging and diagnostic testing orders and transfer of care.Maintained patient charts by making appropriate medical history updates, uploading physician documents, outside referrals and chart notes.

  • Provider Allocations Specialist

    Apr 2018 - Jan 2020

  • Unit Coordinator

    Jul 2017 - Apr 2018
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  ZoomCare

  Jan 2020 - Mar 2022

  Medical Staff Scheduling Specialist

  Develop and maintain employee schedules for approximately 150 clinicians and clinical support staff includes processing time off requests, sourcing shift coverage, and verifying payroll hours.Manage changes to hours of operation and service lines, including participating in opening new clinics and launching or expanding service line offerings.Maintain partnerships with project management and clinic management teams to ensure appropriate staffing across clinics and meet staffing or scheduling deadlines. Maintain accurate employee attendance records, schedule outlines and other appropriate staff records in all appropriate systems. Show less

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  Vancouver Clinic

  Mar 2022 - now

  • Clinic Manager - Physical Therapy & Pain Management

    Aug 2023 - now

  • Clinic Manager - Physical Therapy

    Aug 2022 - Aug 2023

  • Clinic Supervisor - Physical Therapy

    Mar 2022 - Aug 2022