Bruno Aguiar

Experience

• 

  Departamento Nacional de Produção Mineral

  Feb 2016 - Jan 2018

  IT Support Technician

  Carrying out corrective and preventive maintenance on software and hardware;Basic maintenance and configuration of use for local and virtual corporate printers;Basic maintenance of local intranet servers;Installation and maintenance of physical and virtual network infrastructure;Installation and correction of physical cabling;Configuration of internal hosts for network access;Fault correction and support for internal N1 and N2 calls;Basic training for internal users in the use of tools;Raising user awareness about security involving security policies and password policies;Software updates necessary for safe use of the company's environment. Show less

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  Eletrobras

  Jun 2018 - May 2020

  Intern

  Administration of user profiles using SAP GRC Access Control;Handling N1, N2 demands from internal and external users via BMC Remedy IT;Configuring and changing parameters via SAP;Experience in managing access controls;Experience in producing reports and controls;Experience of working on projects;Experience in providing support to users and systems;

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  EY

  Oct 2020 - now

  Experience in automating processes with blueprism;Experience in automating processes via python;Knowledge of python development;Experience in testing web applications;Experience in creating software material for clients;Creating test cases based on customer requirements and user stories and business rules;Experience in discovering, treating and managing bugs in web applications;Classification of web application bugs based on their severity, impact or vulnerability;Knowledge and practice in Scrum methodology projects;Knowledge and practice in Kanban methodology projects;Experience in using PEGA;Experience in implementing and supporting BPMS;Experience in gathering and developing requirements with stakeholders;Presentations to stakeholders;Experience in creating reports, presentations and indicators;Experience of working with international teams and multiple languages; Show less

  • Technology Consulting

    Aug 2021 - now

  • Trainee FSO Consulting

    Oct 2020 - Aug 2021