Michael Duong

Michael Duong

Receptionist

Followers of Michael Duong634 followers
location of Michael DuongWhippany, New Jersey, United States

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  • Timeline

  • About me

    Student at Rutgers Business School

  • Education

    • Rutgers Business School

      2021 - 2025
      Bachelor's degree Finance

      Activities and Societies: Rutgers Martial Arts Club, Rutgers Office of Information Technology

  • Experience

    • Birchwood Manor

      May 2019 - Mar 2020
      Receptionist
    • Summer Plus Camp

      Jun 2019 - Aug 2019
      Camp Counselor
    • Sierra

      Mar 2021 - Aug 2021
      Sales Associate
    • Michael's Cuts

      Jan 2022 - now
      Owner and Founder

      Established and successfully manage a barbering service, showcasing strong entrepreneurial skills in marketing, client retention, financial management, organizational, and time managementCultivated a loyal client base of over 60 individuals through exceptional customer service and client retention efforts

    • Trader Joe's

      Jun 2022 - Aug 2022
      Crew Member

      Managed cash transactions with daily sales of approximately $7,000, and actively contributed to efficient inventory management in a high-volume retail environmentHoned interpersonal skills by offering customers exceptional customer service and product recommendations

    • Beats by Dre

      Feb 2023 - Apr 2023
      Branding Strategy and Business Analytics Extern

      Identified macro consumer trends and performed brand analysis to evaluate sentiment towards the Beats by Dr. Dre brand within its competitors, through qualitative research, surveys, and utilizing Excel, SQL, and TableauUtilized data to deliver a compelling presentation showcasing insights on how to connect with Gen-z consumers

    • Rutgers New Brunswick Computing Services

      Apr 2023 - now

      Provide responsive customer-facing technical support to the university community, addressing desktop, printer, and personal device issues promptly while delivering exceptional customer service Pull and analyze hourly computer lab usage statistics, effectively diagnose and report network issues to enhance system performance, delivering a seamless experience for our university community

      • Student Consultant

        Aug 2023 - now
      • Consultant in Training

        Apr 2023 - Aug 2023
    • Reckitt

      Jun 2023 - Aug 2023
      Ecommerce Intern

      Supported key account managers in customer calls, editing reports, and making valuable insights for current and new products through a developed understanding of the ecommerce market dynamics and proficient Excel skillsLed a project analyzing the e-commerce market and assessing profitability of new products in the hygiene business unit for brands including Lysol, Airwick, and Finish, by visualizing sales data, leveraging respective sales channel’s capabilities, and conducting P&L analysis to determine pricing that benefits the company and customersEvaluated size of prize opportunities on Amazon for multipacks and bundles within Reckitt and with other manufacturers, by leveraging our third party seller’s capabilities of cross-bundling consumer packaged goods Show less

    • L'Oréal

      Oct 2023 - now
      Incoming Digital Marketing Summer Intern
  • Licenses & Certifications

  • Volunteer Experience

    • Peer Mentor

      Issued by Heroes & Cool Kids on Oct 2019
      Heroes & Cool KidsAssociated with Michael Duong
    • Volunteer Camp Counselor

      Issued by Summer Plus Camp on Jun 2018
      Summer Plus CampAssociated with Michael Duong